Brightpearl review

Brightpearl goes further than a pure OMS because it also runs purchasing and retail accounting. It brings online stores, physical locations, wholesale channels and marketplaces into one operational core with a single stock count, and business rules handle routing, allocation, fulfillment and invoicing without custom development. Inventory Planner replaces min and max spreadsheets with seasonal forecasts and suggested purchase orders, and reports show sell-through by channel and location. Finance teams can use the built-in retail accounting or connect Xero, Sage Intacct or QuickBooks. Brightpearl integrates closely with Shopify and Shopify POS, which suits retailers moving their stores and web shop to Shopify. Implementation is led by its own specialists, with an average of 120 days to go live. Pricing is tailored to each business, with unlimited users included, but there is no public price list, and the scope and timeline make it a better fit for established retailers than for small sellers.

Who it is for

Established multichannel and wholesale retailers who want order routing, stock and finance in one retail back office.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Business rules for order routing, allocation, fulfillment and invoicing without custom development
• One stock count across stores, web and wholesale
• Seasonal demand forecasting and suggested purchase orders with Inventory Planner
• Built-in retail accounting, or links to Xero, Sage Intacct or QuickBooks
• Shopify and Shopify POS integration

Strengths and weaknesses

• Strength: Unlimited users at no extra cost
• Strength: Order, inventory and finance data in one place
• Strength: Expert-led implementation planned around your peak season
• Weakness: Pricing is tailored and only shared after a consultation
• Weakness: Brightpearl cites an average of 120 days to go live
• Weakness: Sized for established retailers, not small sellers

Key facts

• Owner: Sage
• Users: Unlimited, no extra cost
• Average go-live: 120 days
• Brands using it: 3,000+

Where it ranks

Brightpearl is No. 5 in our Best Order Management Systems verdict.