Review · Industry software
Craftable review
Back office platform for restaurants and hotels that manages purchasing, inventory, recipes, AP automation and financial reporting.
By the TopToolAdvisor research desk · Updated November 10, 2026
- Features (35%)
- 8.6
- Ease of use (35%)
- 7.9
- Value (30%)
- 7.5
Craftable takes seventh place as a strong purchasing and AP option for hospitality groups that mix restaurants with bars or hotel outlets. The platform covers inventory and recipe management, linking physical counts to recipes and theoretical usage, along with intelligent ordering and vendor management. Its AP automation matches invoices to purchase orders three ways, flags discrepancies, routes approvals and flags any price that moves past your threshold, which helps a finance team catch errors rather than key in data. A daily insights dashboard pulls food cost, labor and purchasing into one view. For IT teams, Craftable lists SOC 2 compliance, SSO and more than 1,000 POS, EDI and API integrations. Named customers include Kimpton Hotels and Restaurants, Hakkasan Group and bartaco. The weak points are transparency and scope: there are no published prices, and scheduling and payroll sit outside the product.
Who it is for
Hospitality groups with restaurants, bars and hotel outlets that want purchasing control and AP automation across many venues.
Price
See vendor pricing (USD check pending).
US price check pending. See the vendor pricing page.
Key features
- Inventory and recipe management that ties counts to theoretical usage
- AP automation with three-way matching, discrepancy flags and approval routing
- Intelligent ordering and vendor management
- Daily actionable insights on food cost, labor and purchasing in one dashboard
- 1,000+ POS, EDI and API integrations, SOC 2 compliance and SSO
Strengths and weaknesses
- Strength: Serves restaurants and hotels, which suits mixed hospitality portfolios
- Strength: Flags invoice prices that drift past a set threshold
- Strength: Security and IT controls such as SOC 2 and SSO for larger groups
- Weakness: No published pricing; demo required
- Weakness: The pricing page link returns a 404 error
- Weakness: Labor shows up in reporting but scheduling and payroll are not part of the platform
Key facts
- Customers: 10,000+ operators, per Craftable
- Integrations: 1,000+ POS, EDI and API
- Security: SOC 2 compliant, SSO-capable
- Segments: Restaurants, bars, hotels, resorts, entertainment venues
Where it ranks
Craftable is No. 7 in our Best Restaurant Management Software verdict.
Alternatives we scored
- Restaurant3658.5
- MarginEdge8.4
- Toast8.4
- MarketMan8.2
Visit craftable.com · Questions or corrections: editorial@toptooladvisor.com