Review · Industry software
CrossLink review
Professional tax software for individual and business returns in desktop and online versions, with service bureau and franchise options.
By the TopToolAdvisor research desk · Updated November 10, 2026
- Features (35%)
- 7.6
- Ease of use (35%)
- 8.2
- Value (30%)
- 8.0
CrossLink is aimed at tax offices that run several preparers in season and at service bureaus that resell software to other offices. CrossLink 1040 costs $1,795 and includes unlimited preparers, unlimited 1040 series and state returns, an unlimited document archive, free data conversion and personalized onboarding, in either desktop or online versions. Business returns, including 1120, 1120-S, 1065, 1041 and 990, need CrossLink Business at $999, which requires the 1040 license, so a full-service office pays $2,794. Client tools are practical for a storefront practice: Remote Signature lets clients sign from home, TextLink Plus keeps unlimited text conversations attached to the client's return, and a TaxPass mobile site helps clients send information. Franchise and service bureau versions add a management dashboard and co-branding. CrossLink notes that additional fees apply when using the software, and it publishes fewer planning, review and advisory features than Intuit or Thomson Reuters products.
Who it is for
Tax offices with several preparers and service bureaus that want unlimited preparers on one license.
Price
CrossLink 1040 $1,795; CrossLink Business $999 and requires a CrossLink 1040 license; pay-per-return available.
CrossLink 1040 $ 1,795 USD
Quoted from the vendor pricing page on November 10, 2026.
Key features
- Unlimited preparers and unlimited 1040 series and state returns
- Desktop and online software versions
- Remote Signature for client signing
- TextLink Plus unlimited texting tied to each client's return
- Unlimited document archive and free data conversions
Strengths and weaknesses
- Strength: Unlimited preparers on the 1040 license
- Strength: Free data conversion and personalized onboarding
- Strength: Service bureau and franchise models with a management dashboard
- Weakness: Business returns need a separate $999 license on top of 1040
- Weakness: Additional fees apply when using the software, per CrossLink
- Weakness: Fewer published planning and review features than Intuit products
Key facts
- Preparers: Unlimited
- Versions: Desktop and online
- Business returns: CrossLink Business, $999, requires CrossLink 1040
- In business since: 1989, per CrossLink
Where it ranks
CrossLink is No. 9 in our Best Tax Software for Accountants verdict.
Alternatives we scored
- Drake Tax8.9
- Intuit ProSeries8.5
- Intuit Lacerte8.3
- ATX8.2
Visit crosslinktax.com · Questions or corrections: editorial@toptooladvisor.com