Digitail review

Digitail has one of the broadest AI toolsets among veterinary practice software. The Mobile plan covers cloud SOAP records, scheduling with online booking, inventory, billing and payments, wellness plans, email campaigns, a pet parent app, reporting and a flowboard. Growth adds the Tails AI Scribe, smart dental charts, a whiteboard, boarding calendar, room management, anesthesia and vitals monitoring and an advanced marketing suite. Growth AI adds an AI assistant, intake, medical record summaries, voice to invoice, discharge notes and a commission calculator. Every plan includes in-house data migration, 1:1 onboarding, 24/7 support and an open API, and staff users are unlimited. Digitail says more than 10,000 veterinarians use it and offers separate pricing for de novo clinics. The drawback for buyers comparing costs is that the plans page shows no prices, so you need a demo to get a quote, which lowers its value score here.

Who it is for

Modern general practices and mobile clinics that want built-in AI, a pet parent app and unlimited staff users.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Cloud SOAP medical records, scheduling with online booking, inventory, billing and wellness plans
• Pet parent app, email campaigns and an advanced marketing suite on Growth
• Tails AI Scribe, Assistant, Intake, Voice to Invoice and Discharge Notes on Growth AI
• Whiteboard, dental charts, boarding calendar and anesthesia monitoring
• 40+ integrations including VetCove, IDEXX and VetSource

Strengths and weaknesses

• Strength: Unlimited staff users on the core plans
• Strength: In-house data migration, 1:1 onboarding and 24/7 support on every plan
• Strength: One-month free trials of the main Tails AI tools
• Weakness: Prices are not shown on the plans page
• Weakness: The most extensive AI features sit on the top Growth AI plan
• Weakness: Enterprise reporting is an add-on

Key facts

• Plans: Mobile, Growth, Growth AI, Enterprise
• Integrations: 40+
• Users: Unlimited staff users
• Veterinarians: 10,000+ (vendor figure)

Where it ranks

Digitail is No. 4 in our Best Veterinary Practice Management Software verdict.