ElevenLabs Agents review

ElevenLabs Agents puts the company's voice models behind a full agent builder, and it is the easiest way here to get a natural-sounding agent live on several channels. You configure voice, language, knowledge base, system prompt and workflows in one place, then deploy across phone, web, WhatsApp, SMS and email, and the agent keeps context across all of them. Guardrails, simulations and automated tests check behavior before customers reach it, and ElevenLabs says agents work in 90+ languages. Pricing is a subscription with included minutes: the free plan gives 15 minutes of calls, Starter costs $6 a month for 75 minutes and 6 concurrent calls, and Pro costs $99 a month for 1,238 minutes. Additional minutes cost $0.08 on every tier, with LLM and telephony billed at cost. The trade-off for larger operations is that BAAs for HIPAA, custom SSO and elevated concurrency need the Enterprise plan.

Who it is for

Teams that want natural voices and one agent across several channels

Price

Free plan with 15 minutes of calls; Starter $6 per month with 75 minutes; extra minutes $0.08.

Starter $6 per month
Quoted from the vendor pricing page on November 12, 2026.

Key features

• Agents in 90+ languages across voice, chat and email
• Shared context across phone, web, WhatsApp, SMS and email
• Guardrails, simulations and automated tests before deployment
• Workflow builder, knowledge base and RAG on every plan
• LLM and telephony billed at cost on top of the plan

Strengths and weaknesses

• Strength: Free plan includes 15 minutes of calls and 4 concurrent calls
• Strength: Every paid tier charges the same $0.08 per additional call minute
• Strength: Startup Grants program offers 12 months free for eligible startups
• Weakness: Starter includes only 75 minutes of calls a month
• Weakness: BAAs for HIPAA and custom SSO are on the Enterprise plan
• Weakness: Workspace seats start on the $299 per month Scale plan

Key facts

• Free plan: Yes, 15 minutes of calls and 4 concurrent calls
• Starter: $6 per month, 75 minutes, 6 concurrent calls
• Additional call minutes: $0.080 per minute
• Languages: 90+

Where it ranks

ElevenLabs Agents is No. 3 in our Best AI Voice Agent Platforms verdict.