Heidi review

Heidi ranks first because it gives away the core job: the free plan includes unlimited ambient documentation, clinical answers with citations and HIPAA-compliant security, so a clinician can run real visits through it before paying anything. The Clinician plan at $110 per user per month billed annually adds custom templates for notes and documents, routines for pre-charting and billing code support, clinical evidence during visits and peer-reviewed journal search. Heidi sells two seat types on Clinician, Standard and Max, and Max expands the monthly limit that Agents and Routines consume; scribing and evidence questions do not use that allowance. A desktop app captures telehealth audio directly from the call and lets you dictate anywhere on screen. The Teams plan, priced by quote, adds EHR integration, shared templates, team controls and SSO. The trade-offs are a paid seat that costs more than Freed or Twofold, and EHR integration that sits on the team tier.

Who it is for

Independent clinicians and small practices that want to start free and add evidence answers, templates and admin routines later.

Price

Free plan; Clinician from $110 per user per month billed annually.

$110 per user / month
Quoted from the vendor pricing page on November 7, 2026.

Key features

• Unlimited ambient AI documentation on the free plan
• Answers to clinical questions with citations, and peer-reviewed journal search on Clinician
• Custom templates for notes and documents
• Routines for pre-charting, billing code support and other admin tasks
• Desktop app that captures telehealth audio and supports dictation anywhere on screen

Strengths and weaknesses

• Strength: The free plan keeps unlimited ambient documentation
• Strength: Trainees can get the Clinician plan free after verifying student status
• Strength: Teams plan adds EHR integration, shared templates and optional SSO
• Weakness: Paid Clinician seat is $110 per month even on annual billing
• Weakness: Agents and Routines draw from a monthly usage limit
• Weakness: EHR integration is listed on the custom-priced Teams plan

Key facts

• Free plan: Yes, unlimited ambient documentation
• Clinician plan: $110 per user per month billed annually, Standard or Max seats
• Free trial: 14 days on Clinician
• Compliance: HIPAA-compliant security on every plan

Where it ranks

Heidi is No. 1 in our Best AI Medical Scribes verdict.