Hostaway review

Hostaway is the most direct rival to Guesty for professional managers. Its features page lists a channel manager for Airbnb, Vrbo, Booking.com and Google, a multi-calendar, a unified inbox with AI Replies, automated messaging over SMS and WhatsApp, dynamic pricing, AI revenue management, a direct booking engine and a guest portal, plus task management, payments and automated reviews. For portfolios of 15 to 49 listings it highlights owner statements and owner portals, and for 50 to 199+ it points to user permissions, task workflows and accounting integrations. Support is a strong point, with 24/7 phone support listed as a core part of the service, and Hostaway says more than 10,000 property managers use it. It ranks below Guesty and OwnerRez on value only because nothing is priced in public. The pricing page is a three-step form that starts with your listing count, so you cannot compare costs before a sales conversation.

Who it is for

Professional managers with 2 to 199+ listings who want strong channel connections and around-the-clock phone support.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Channel manager for Airbnb, Vrbo, Booking.com, Google and more from one dashboard
• Unified inbox with AI Replies and automated messaging
• Dynamic pricing and AI revenue management
• Direct booking engine and guest portal
• Owner statements, owner portals, task management and payments

Strengths and weaknesses

• Strength: 24/7 phone support is part of the service
• Strength: Feature set scales from 2 listings to 199+
• Strength: Onboarding services for growing teams
• Weakness: No public prices; you get a quote after a listing count form
• Weakness: Pricing page asks hosts with 1 listing to look elsewhere for details
• Weakness: Advanced tools are pitched at larger portfolios

Key facts

• Pricing: Quote based on listing count
• Support: 24/7 phone support
• Customers: Trusted by 10,000+ property managers, per Hostaway
• Portfolio tiers: 2 to 14, 15 to 49 and 50+ listings

Where it ranks

Hostaway is No. 2 in our Best Vacation Rental Software verdict.