New Relic Log Management review

New Relic ranks fourth on the strength of its free allowance: 100 GB of data ingest a month on a perpetual free tier, with unlimited basic users and one free full platform user. Beyond that, original data ingest costs $0.40 per GB on Standard and Pro, or $0.60 per GB on Data Plus. The catch is user pricing. Core users cost $49 each a month, and on Standard the first full platform user is $10 and additional ones are $99, up to five. On the log side, New Relic documents no-code parsing that detects JSON and CSV and previews rules against real samples, Federated Logs that query data in S3 without re-ingestion, and Live Archives that keep logs for up to seven years. Logs arrive through New Relic agents, a log forwarder, Fluentd, Fluent Bit, Logstash or a syslog TCP endpoint. Teams with a few engineers and modest volumes can run for free, while larger teams should price seats before data.

Who it is for

teams that want a large free allowance and APM in the same tool

Price

Free tier with 100 GB a month; $0.40 per GB beyond, plus paid user seats.

100 GB of free data ingest per month and $0.40/GB ingested beyond.
Quoted from the vendor pricing page on November 12, 2026.

Key features

• No-code parsing builder that detects JSON and CSV formats
• Federated Logs queries logs in S3 buckets without re-ingestion
• Live Archives keep logs for up to seven years without rehydration
• AI-generated hypotheses on log alerts
• Ingest via New Relic agents, Fluentd, Fluent Bit, Logstash or a syslog TCP endpoint

Strengths and weaknesses

• Strength: 100 GB of free data ingest a month on the perpetual free tier
• Strength: Unlimited free basic users
• Strength: Logs share one platform with APM, infrastructure and browser monitoring
• Weakness: Core users cost $49 per user a month
• Weakness: Full platform users on Standard cost $99 each after the first $10 user
• Weakness: Data Plus option raises ingest to $0.60 per GB

Key facts

• Free plan: 100 GB of data ingest a month, one full platform user
• Ingest price: $0.40 per GB beyond 100 GB ($0.60 on Data Plus)
• Core user: $49 per user a month
• Archive retention: Up to seven years with Live Archives

Where it ranks

New Relic Log Management is No. 4 in our Best Log Management Tools verdict.