Onyx review

Onyx suits teams that want a Glean-style search and chat layer with more control over models and hosting. The Business plan costs $20 per user per month on annual billing for teams of any size and includes a chat and search UI, access to all major LLMs, custom agents, actions over MCP or OpenAPI, more than 40 app connectors, web search, deep research, a code interpreter, a Slack integration and developer APIs. Permission inheritance and RBAC are included on Business. Enterprise adds OIDC and SAML SSO, on-premise and region-specific deployments, white-labeling, custom integrations and an enterprise SLA. Onyx says more than 1,000 teams use it and it handles over 1 million queries per week. The main caution is corporate: Onyx has announced it is joining Zoom, so buyers should ask how plans and product direction will change. Its connector catalog is also smaller than the leaders here.

Who it is for

teams that want model choice and self-hosting options

Price

Business $20 per user per month billed annually; Enterprise through sales.

$20 per user / month Annual Billing
Quoted from the vendor pricing page on November 12, 2026.

Key features

• Chat and search UI with access to all major LLMs
• 40+ app connectors with permission inheritance
• Custom AI agents and actions through MCP or OpenAPI
• Deep research, web search and code interpreter
• On-premise and region-specific deployments on Enterprise

Strengths and weaknesses

• Strength: Business plan is self-serve at $20 per user per month for teams of any size
• Strength: Enterprise supports on-premise deployment and white-labeling
• Strength: Reports 1,000+ teams and more than 1 million queries per week
• Weakness: Onyx has announced it is joining Zoom, so the roadmap may change
• Weakness: OIDC and SAML SSO require the Enterprise plan
• Weakness: 40+ connectors is a smaller catalog than Glean or GoSearch

Key facts

• Business: $20 per user per month, annual billing
• Connectors: 40+
• Deployment: Cloud, on-premise and region-specific on Enterprise
• Usage: 1,000+ teams, 1M+ queries per week

Where it ranks

Onyx is No. 7 in our Best AI Enterprise Search Tools verdict.