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Review · IT & security

Palo Alto Networks Prisma Access review

Palo Alto Networks' cloud-delivered SASE security, with ZTNA, secure web gateway, CASB, browser isolation and firewall as a service.

By the TopToolAdvisor research desk · Updated November 9, 2026

Features (35%)
9.5
Ease of use (35%)
6.8
Value (30%)
6.5

Prisma Access is Palo Alto Networks' cloud security service for remote users and branches, and on features it matches anything in this list. ZTNA gives least-privileged access to private apps without a traditional VPN, and the same service adds a secure web gateway, CASB with SaaS security posture management, remote browser isolation and firewall as a service. The Prisma Agent is a single agent across SASE and on-premises NGFW deployments, which helps companies that already run Palo Alto firewalls keep one policy. The product page commits to a 99.999% uptime SLA, a 10 ms security processing SLA and a 35 ms SaaS performance SLA. The weak points are the ones you would expect from an enterprise platform. There is no public price, deployment usually involves partners or Palo Alto services, and the depth of policy options makes it harder to run than Twingate or Cloudflare. It ranks ninth here because the list targets remote access first, where lighter tools cost less.

Who it is for

Enterprises that run Palo Alto firewalls and want the same security policy for remote users and branches.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

  • ZTNA for least-privileged access to private applications
  • Secure web gateway and CASB with SaaS security posture management
  • Remote browser isolation and firewall as a service
  • Prisma Agent, a unified agent across SASE and NGFW deployments
  • Published 99.999% uptime SLA and 10 ms security processing SLA

Strengths and weaknesses

  • Strength: Very broad security stack in one cloud service
  • Strength: Strong uptime and performance SLAs on the product page
  • Strength: Fits existing Palo Alto Networks firewall estates
  • Weakness: No public pricing
  • Weakness: Complex to design and run without Palo Alto experience
  • Weakness: Overkill for teams that only need private app access

Key facts

  • Uptime SLA: 99.999%
  • Security processing SLA: 10 ms
  • Components: ZTNA, SWG, CASB, RBI, FWaaS
  • Pricing: Quote based

Where it ranks

Palo Alto Networks Prisma Access is No. 9 in our Best Business VPN verdict.

Alternatives we scored

Visit paloaltonetworks.com · Questions or corrections: editorial@toptooladvisor.com