Review · Industry software
Salesforce Financial Services Cloud review
Salesforce's industry CRM for banks, insurers and wealth firms, with financial data models, goals and plans and Agentforce AI.
By the TopToolAdvisor research desk · Updated November 9, 2026
- Features (35%)
- 9.5
- Ease of use (35%)
- 6.8
- Value (30%)
- 6.4
Financial Services Cloud is the most powerful CRM on this list and the most expensive. Sales Core costs $325 per user per month billed annually and adds industry-specific financial data models to Sales Cloud, plus Financial Goals and Plans, actionable segmentation and flex credits for AI, Agentforce, Slack Business+ and Data. Advanced, at $500, adds more AI, automation and security, and Max at $700 bundles the full set. Separate Service editions at the same prices cover client service teams. The platform can model households, accounts and relationships in almost any shape and connects to a huge app ecosystem. For an independent RIA, though, the price, the annual billing and the need for an implementation partner and an administrator usually outweigh the benefits. It fits wirehouses, broker-dealers, banks and large RIAs with in-house Salesforce skills. Smaller firms that want Salesforce often choose an advisor package such as XLR8 instead.
Who it is for
Large wealth management firms, broker-dealers and banks with Salesforce administrators and a budget for implementation.
Price
Sales Core from $325 per user per month billed annually; Advanced $500; Max $700.
$ 325 USD/User/Month (Billed annually)
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Industry-specific financial data models on Sales Cloud
- Financial Goals and Plans and actionable segmentation
- Flex credits for AI, Agentforce, Slack and Data
- Advanced edition adds automation and security tools
- Service editions for client service teams
Strengths and weaknesses
- Strength: Deepest platform and customization on this list
- Strength: Built for enterprise security and scale
- Strength: Large app ecosystem
- Weakness: Highest entry price here at $325 per user per month
- Weakness: Billed annually
- Weakness: Usually needs an implementation partner and an admin
Key facts
- Editions: Core $325, Advanced $500, Max $700 per user per month billed annually
- AI: Flex credits for Agentforce included
- Lines: Separate Sales and Service editions
Where it ranks
Salesforce Financial Services Cloud is No. 9 in our Best CRM for Financial Advisors verdict and No. 10 in Best CRM for Insurance Agents.
Alternatives we scored
- Wealthbox9.0
- Redtail CRM8.8
- Advyzon8.4
- Practifi8.3
Visit salesforce.com · Questions or corrections: editorial@toptooladvisor.com