TopToolAdvisor

Review · Industry software

SpotOn review

A restaurant POS with handhelds, KDS, kiosks, online ordering, reservations and team tools, sold with hardware and payments.

By the TopToolAdvisor research desk · Updated November 6, 2026

Features (35%)
8.6
Ease of use (35%)
8.3
Value (30%)
7.9

SpotOn suits operators who want a full restaurant system and clear processing rates. The POS covers ordering, payments, table layouts and menu management, and SpotOn adds handhelds, a kitchen display, kiosks, commission-free online ordering, reservations, waitlist, loyalty and team scheduling. Pricing is published on two main plans. The All-In plan puts software and hardware in place for $0 per station a month, with a card-present rate of 2.79% + $0.20, a 2 year term and processing minimums. POS Essentials costs $55 per station a month on month-to-month terms with a lower 2.45% + $0.15 rate, but you buy the hardware, with stations listed at $750 and handhelds at $297 on the current offer. The Core Bundle adds Profit Assist, SpotOn Order and Marketing Assist for $50 a month plus 20 basis points of volume, capped at $200. Multi-unit groups move to quoted Build Your Own pricing.

Who it is for

Full-service restaurants and bars that want hardware, payments and 24/7 support from one provider.

Price

All-In plan at $0 per station a month with a 2 year term; POS Essentials at $55 per station a month, month to month.

POS Essentials Ideal for most restaurants, with month-to-month flexibility. $ 55 /station per month
Quoted from the vendor pricing page on November 6, 2026.

Key features

  • POS stations, handhelds, KDS and kiosks
  • Commission-free online ordering through SpotOn Order
  • Reservations, waitlist and a white-labeled GoTo Place guest app
  • Team scheduling, employee app and tip management
  • Profit Assist, an AI tool that reviews your P&L for food, labor and vendor savings

Strengths and weaknesses

  • Strength: POS Essentials runs month to month
  • Strength: Card-present rate of 2.45% + $0.15 on POS Essentials is published
  • Strength: 24/7 support is included in every plan
  • Weakness: The $0 All-In plan has a 2 year minimum term and processing minimums
  • Weakness: Hardware is extra on POS Essentials, from $297 per handheld
  • Weakness: Core Bundle software adds $50 a month plus 20 basis points of volume

Key facts

  • $0 plan: All-In, hardware included, 2 year term
  • Paid plan: POS Essentials, $55 per station a month
  • Card-present rate: 2.45% + $0.15 on POS Essentials
  • Support: 24/7

Where it ranks

SpotOn is No. 3 in our Best POS Systems for Restaurants verdict.

Alternatives we scored

Visit spoton.com · Questions or corrections: editorial@toptooladvisor.com