Review · Industry software
SpotOn review
A restaurant POS with handhelds, KDS, kiosks, online ordering, reservations and team tools, sold with hardware and payments.
By the TopToolAdvisor research desk · Updated November 6, 2026
- Features (35%)
- 8.6
- Ease of use (35%)
- 8.3
- Value (30%)
- 7.9
SpotOn suits operators who want a full restaurant system and clear processing rates. The POS covers ordering, payments, table layouts and menu management, and SpotOn adds handhelds, a kitchen display, kiosks, commission-free online ordering, reservations, waitlist, loyalty and team scheduling. Pricing is published on two main plans. The All-In plan puts software and hardware in place for $0 per station a month, with a card-present rate of 2.79% + $0.20, a 2 year term and processing minimums. POS Essentials costs $55 per station a month on month-to-month terms with a lower 2.45% + $0.15 rate, but you buy the hardware, with stations listed at $750 and handhelds at $297 on the current offer. The Core Bundle adds Profit Assist, SpotOn Order and Marketing Assist for $50 a month plus 20 basis points of volume, capped at $200. Multi-unit groups move to quoted Build Your Own pricing.
Who it is for
Full-service restaurants and bars that want hardware, payments and 24/7 support from one provider.
Price
All-In plan at $0 per station a month with a 2 year term; POS Essentials at $55 per station a month, month to month.
POS Essentials Ideal for most restaurants, with month-to-month flexibility. $ 55 /station per month
Quoted from the vendor pricing page on November 6, 2026.
Key features
- POS stations, handhelds, KDS and kiosks
- Commission-free online ordering through SpotOn Order
- Reservations, waitlist and a white-labeled GoTo Place guest app
- Team scheduling, employee app and tip management
- Profit Assist, an AI tool that reviews your P&L for food, labor and vendor savings
Strengths and weaknesses
- Strength: POS Essentials runs month to month
- Strength: Card-present rate of 2.45% + $0.15 on POS Essentials is published
- Strength: 24/7 support is included in every plan
- Weakness: The $0 All-In plan has a 2 year minimum term and processing minimums
- Weakness: Hardware is extra on POS Essentials, from $297 per handheld
- Weakness: Core Bundle software adds $50 a month plus 20 basis points of volume
Key facts
- $0 plan: All-In, hardware included, 2 year term
- Paid plan: POS Essentials, $55 per station a month
- Card-present rate: 2.45% + $0.15 on POS Essentials
- Support: 24/7
Where it ranks
SpotOn is No. 3 in our Best POS Systems for Restaurants verdict.
Alternatives we scored
Visit spoton.com · Questions or corrections: editorial@toptooladvisor.com