Workday Healthcare review

Workday is the most complete fit for the brief of this list: finance, supply chain and HR built for care delivery and sold as one platform. Its healthcare page groups the product into four use cases. Workforce covers clinician engagement, recruiting and onboarding, and agency and contract labor optimization. The supply chain side offers a clinically integrated supply chain, value-driven sourcing, supplier risk management, contract management and automated replenishment. Finance covers scalable operations, live insights, grants management, audit support and M&A integration. Planning adds driver-based models for patient volumes, units of service, med-surg supply use and service line performance. Workday says more than 850 healthcare organizations run their business operations on it and that it was voted Best in KLAS ERP (Large) for nine years running. The trade-offs are the usual ones for an enterprise suite: there is no public price list, implementation runs through a partner, and the EHR still owns clinical data and patient billing.

Who it is for

Large and midsize health systems that want HR, payroll, finance and supply chain from one vendor with a strong record in healthcare.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Clinically integrated supply chain with automated replenishment and PAR counts
• Clinician engagement, recruiting, onboarding and agency labor tools in the same HR system
• Centralized grants management and automated compliance and audit support
• Driver-based planning for patient volumes, units of service and med-surg supply use
• Industry Accelerator for Healthcare with a partner ecosystem

Strengths and weaknesses

• Strength: Workday says it was voted Best in KLAS ERP (Large) nine years running
• Strength: HR, finance, supply chain and planning share one data model
• Strength: Serves small and midsize organizations as well as large systems
• Weakness: No published price; quotes come through sales
• Weakness: Revenue cycle and clinical systems stay in your EHR
• Weakness: Multi-module rollouts take long projects with a partner

Key facts

• Healthcare customers: More than 850 healthcare organizations, per Workday
• Modules: HR, payroll, finance, supply chain, planning
• Recognition: Best in KLAS ERP (Large), nine years running per Workday
• Deployment: Cloud

Where it ranks

Workday Healthcare is No. 1 in our Best ERP for Healthcare verdict.