10 Best 360 Degree Feedback Software of 2026

A manager is about to ask five peers, three direct reports and a boss to rate leadership. Before anyone opens a survey, the decision behind the round needs to be clear. Results used for a development plan need candour and protection. Results used for promotion or pay need tighter controls, clearer rater rules and a defensible audit trail. The wrong product makes that distinction hard to enforce.

Adoption alone doesn't prove value. In a 2025 survey of 1,000 U.S. workers with direct experience of 360 degree feedback, 71% reported regular use, while only 52% considered it very effective for producing a well-rounded assessment, according to the Evalflow 360 degree feedback statistics survey. Buyers should therefore check completion rates, rater participation, action planning and perceived fairness, not only questionnaire support.

This list sorts 10 360 degree feedback software options by survey setup, reporting, privacy controls, performance management reach and published cost. Every product is described from documented features and published pricing, not hands-on testing. TopToolAdvisor scores every product on features 35%, ease of use 35% and value 30%. Prices are vendor starting figures in U.S. dollars and need confirmation on the vendor page before purchase.

Table of Contents

• 1. Spidergap
  • Pricing and fit
• 2. Effy AI
  • Pricing and limits
• 3. Primalogik
  • Pricing and trial
• 4. EchoSpan Flexible 360
  • Pricing and setup effort
• 5. CustomInsight Focal 360
  • Published cost
• 6. 15Five
  • Plan boundary
• 7. Lattice
  • Contract cost
• 8. PerformYard
  • Price range
• 9. Culture Amp
  • Pricing position
• 10. Teamflect
  • Plans
• How the 360 degree feedback software options compare on price, free access and fit
• Shortlist Two Tools and Test Them Against Your Own Survey
  • Price the whole round

1. Spidergap

Pick Spidergap when the 360 round is the product rather than one module inside a wider HR suite. It suits consultants, leadership development teams and internal HR groups running development-led rounds. The draw is a specialist workflow: customisable questionnaires, branded participant reports and translation support for distributed cohorts.

Reports are built to move a recipient into a personal development plan. Decide before launch who receives each branded report, how rater identities are protected and whether comments appear verbatim or grouped. That makes Spidergap stronger for coaching and growth conversations than for pay or promotion evidence.

Pricing and fit

Charging follows feedback recipients rather than raters or admins, so a coach assessing a small leadership cohort does not pay for every peer who responds. One assessment is available free. Budget from the vendor's current quote before a large rollout.

• Survey setup: Custom questions and branded reporting for client or internal programmes.
• Reports: Recipient-first output that feeds a development plan.
• Privacy: Test anonymity controls against your minimum rater rule.
• Performance reach: No full goals, review or calibration suite.

Choose Spidergap for a focused development project. If the same system must run goals, reviews and calibration, shortlist 15Five, Lattice or Culture Amp.

2. Effy AI

Pick Effy AI when a small team needs a first structured round next quarter and wants setup to stay narrow. It combines 360 reviews, AI-assisted form creation and feedback summaries with automated reminders, PDF exports and Slack integration. Admins build a form, assign reviewers and let reminders chase completion.

AI speed doesn't settle the trust question. Recent AI-focused research reported trust and acceptance at 3.98, compared with 4.51 for processing efficiency and 4.28 for bias reduction, in the IJISRT study on automated 360 degree systems. Ask how narrative comments are summarised, retained and shown to managers before enabling AI features, and set anonymity rules before launch.

Pricing and limits

On its site, Effy AI shows starting prices for 360 Reviews: the free tier covers up to five users, the paid plan costs $3 per seat per month billed annually for one review per user per year, or $6 for multiple reviews per year, and no minimum contract or implementation fee is listed. That model is cheap for a tight pilot and less attractive when paid seats sit outside the review group.

• Best use: A low-cost pilot for a small team.
• Watch point: Per-seat pricing works poorly when only a few employees receive feedback but many seats must be paid for.
• Performance reach: Review workflows are present, but depth beyond feedback is limited compared with broader suites.

Effy AI is the budget pilot choice, provided the review frequency in the selected plan matches the planned cycle.

3. Primalogik

Primalogik suits buyers that want 360 feedback, instant feedback and opinion surveys in one place, with broader plans adding reviews and goals. It stops short of a full HRIS. That middle position fits a growing company that has outgrown forms and spreadsheets but doesn't need an enterprise talent suite.

Questionnaires are customisable, reminders are automated and reporting includes analytics by feedback category. Reporting by rater group matters. A manager score, peer score and direct report score shouldn't be collapsed into one average when each group sees different work.

Separate scores by manager, peer and direct report. A single blended average hides the perception gap the round was meant to find.

Pricing and trial

Pricing requires a quote. The vendor lists a 25-user minimum bundle, annual billing and a 30-day trial, with a pilot for up to 10 staff or test users. Plans include admin training, onboarding and support.

• Strength: Multiple feedback types sit in one platform.
• Strength: Training and onboarding are included in listed plans.
• Limitation: No public starting price is shown.
• Check first: Buyers need written confirmation of whether raters count as paid users.

Primalogik fits teams that want configurable feedback without adopting a full HRIS, provided the quote stays clear on user counting.

4. EchoSpan Flexible 360

Buyers with an established competency framework should examine EchoSpan Flexible 360 before template-led tools. The survey builder offers an 80-plus competency library or a blank start. Admins configure rating scales, rater groups, anonymity rules and email templates, then manage project workflow and report distribution in the same product.

Scale design needs care. Benchmark research cited in a peer-reviewed review found that 87% of organisations used a five-point Likert response scale, according to the Industrial and Organizational Psychology review of 360 feedback. Buyers should confirm anchored labels and a separate not observed option, so raters aren't forced to score behaviour they haven't seen. Organisations comparing wider questionnaire tools can also review the best survey software shortlist.

Pricing and setup effort

Pricing is available by request. Companywide and pay-per-review editions cover recurring programmes and one-off projects. A 14-day free trial is listed.

• Strength: Specialist scope avoids buying a broad suite for one job.
• Strength: Flexible survey and anonymity settings support existing frameworks.
• Limitation: Configuration takes more planning than a basic template tool.
• Limitation: No fixed starting price is displayed.

EchoSpan fits disciplined HR teams that already know the competencies and reporting rules. First-time buyers may find the choices heavy.

5. CustomInsight Focal 360

Large development programmes need a different product from a team pilot. CustomInsight Focal 360 is built for rounds with hundreds or thousands of participants. It provides customisable survey content, competency models, progress monitoring, on-demand participant reports and group reports. Development planning follows the report rather than sitting in a separate document.

The content choice is the main reason to shortlist it. Validated, benchmarked competency items give buyers an alternative to writing every question from scratch. Unlimited raters per participant also remove a common pricing trap, although buyers still need to confirm that benchmark groups match the roles being assessed.

Published cost

Pricing typically starts at $95 per person receiving feedback, plus a one-time $750 setup fee. No software download is required.

• Survey setup: Custom content can sit alongside validated competency items.
• Reporting: Participant and group reports support cohort-level development themes.
• Privacy: Minimum reporting thresholds need confirmation for small rater groups.
• Cost risk: The setup fee is hard to justify for a small pilot, and per-participant fees rise with cohort size.

Focal 360 is the practical pick for a defined leadership population at scale. Small companies running five assessments should choose Spidergap or Effy AI.

6. 15Five

15Five fits organisations that want 360 feedback connected to performance reviews, goals, OKRs and manager development. It isn't a specialist assessment product. The value comes from continuity. Feedback can feed coaching and review conversations instead of ending when a PDF report is delivered.

That continuity has a business context. In a 2024 HR Benchmark Report covering 1,065 small businesses, 65% of fast-growth businesses conducted 360 degree reviews with feedback from multiple team members, compared with 22% of zero-growth businesses, according to Asure Software. The figure doesn't prove causation, but it supports treating multi-rater feedback as an operating routine rather than an isolated event.

Plan boundary

Perform costs $11 per user per month billed annually and includes 360 feedback and competency reviews. The lower-priced Engage plan doesn't list 360 feedback. A private manager assessment is also included.

• Strength: Feedback connects with goals and ongoing performance workflows.
• Strength: Published pricing supports early budgeting.
• Limitation: Per-user subscriptions fit poorly when only a few people need assessment.
• Limitation: Buyers pay for a broad platform, even when the immediate need is one feedback round.

15Five suits companies building a regular manager coaching cycle. Occasional assessment projects cost less elsewhere.

7. Lattice

Growing companies that need a structured review process across departments should consider Lattice. Its Performance product covers performance reviews, feedback, talent reviews and calibration. Goals and OKRs are sold separately. Manager tools include 1:1s, feedback and updates with certain purchases, and integrations cover Slack, Microsoft Teams, Jira and HRIS systems. Buyers comparing the wider system decision can check the best HR software shortlist.

Calibration is the dividing line. Lattice makes more sense when 360 input feeds a formal review cycle that managers discuss and adjust against shared standards. It makes less sense for a confidential development-only round, where calibration access may reduce candour.

Contract cost

Performance is listed at $10 per seat per month, with annual billing and a $4,000 minimum annual agreement. Products can be bought separately or combined. Contracts include customer success support.

• Strength: Reviews, feedback and calibration sit in one workflow.
• Strength: Modular packaging lets buyers add goals later.
• Limitation: The annual minimum blocks many smaller teams.
• Check first: The exact 360 workflow and package contents need confirmation before signature.

Lattice is the structured performance cycle pick. The minimum agreement should remove it from shortlists for small pilots.

8. PerformYard

HR teams with a non-standard review process should put PerformYard on the shortlist. It brings peer, upward and self-assessment feedback into configurable review cycles. Forms, workflows, templates and approvals can be shaped around the organisation's process rather than forcing the process into a fixed template.

Anonymous submissions support 360 feedback, but anonymity settings still need a practical test. Admins should build a sample cycle with a small direct report group and check what the participant sees. A label that says anonymous isn't enough if group size or comment display makes a rater easy to identify.

Test the smallest rater group first: Anonymity failures appear in teams of three or four, not in a vendor demo built around a large department.

Price range

The vendor lists $5 to $10 per employee per month, with exact pricing by quote. A dedicated customer success manager is included in its pricing information.

• Strength: Review workflows and approvals are highly configurable.
• Strength: A published range gives buyers a starting budget.
• Limitation: Exact cost depends on company size and contract details.
• Limitation: A broad platform exceeds the needs of occasional assessment projects.

PerformYard fits process control. Buyers should confirm contract minimums and added fees in writing.

9. Culture Amp

Culture Amp suits buyers that want 360 feedback linked to engagement, performance reviews, calibration and development. It offers formal effectiveness surveys for individuals and managers, plus a lighter qualitative 360 option for quicker cycles. That range helps HR teams separate a deep leadership assessment from a short pulse of peer input. Teams that also handle recognition separately can compare the best employee recognition software shortlist.

The development emphasis matters. Culture Amp is strongest when results guide coaching and growth plans across a wider people programme. Buyers planning to use scores directly for pay should test whether the product's reporting and access rules match that higher-stakes use.

Pricing position

Pricing is quote-based and billed annually. Cost depends on employee count, product selection and service tier. No public starting price is listed.

• Strength: Formal effectiveness assessments and lighter feedback options sit in one platform.
• Strength: Performance, development and engagement data can be connected.
• Limitation: Annual quote-based pricing slows budget comparison.
• Limitation: The broader employee experience platform is more than a small team needs.

Culture Amp fits mid-sized and larger organisations that already run engagement and performance together. A standalone feedback round is cheaper with a specialist.

10. Teamflect

Microsoft 365 organisations should look at Teamflect when adoption inside Teams matters more than specialist assessment depth. Employees can request or give feedback from peers, managers, direct reports and external parties inside Microsoft Teams. The product also covers performance reviews, goals and 1:1 meetings, with anonymous feedback and AI-assisted summaries.

Small-company anonymity remains the key risk. A recent study on simplified 360 degree appraisal for startups describes conventional systems as resource-intensive for smaller firms and notes that peer feedback can become overly positive or vague without training and standard rubrics, in the AEA conference paper on simplified 360 degree appraisal. Short surveys help completion, but small rater pools still make comments easier to trace.

Plans

A free plan covers up to 10 users. Essential costs $9 per user per month and Professional costs $14. Paid plans include training and implementation support. Larger teams may need a custom quote.

• Strength: Teams-based feedback reduces app switching.
• Strength: The free plan supports a small pilot.
• Limitation: Value drops outside Microsoft Teams.
• Check first: Plan-level reporting and anonymity features need confirmation.

Teamflect is the Microsoft-centred pick. Slack-led teams should choose Effy AI or a broader suite.

How the 360 degree feedback software options compare on price, free access and fit

Item	Starting price	Free option	Best for
Spidergap	$1,099/year for 10 recipients	One assessment to try free	Organizations running specialist 360° feedback cycles
Effy AI	$3/seat/month, billed annually	Free tier for up to 5 users	Small teams piloting structured feedback
Primalogik	Quote required	30-day trial	Teams wanting configurable feedback and performance tools
EchoSpan Flexible 360	Quote required	14-day free trial	Organizations needing flexible 360° assessment projects
CustomInsight Focal 360	$95/person, plus $750 setup	No free option listed	Large-scale development and feedback programs
15Five	$11/user/month, billed annually	No free option listed	Organizations connecting feedback with performance workflows
Lattice	$10/seat/month, with a $4,000 annual minimum	No free option listed	Growing organizations seeking structured performance reviews
PerformYard	$5, $10/employee/month; exact price by quote	No free option listed	HR teams needing configurable review workflows
Culture Amp	Quote-based, billed annually	No free option listed	Organizations linking feedback with development and engagement
Teamflect	$9/user/month	Free plan for up to 10 users	Microsoft Teams organizations managing feedback and performance

Shortlist Two Tools and Test Them Against Your Own Survey

The first decision isn't the vendor. It's the use of the result. A development round should protect raters, separate self-ratings from other groups and end in a coaching plan. A promotion or pay round needs stricter access, documented rater selection and calibration rules. Mixing both purposes in one survey usually reduces candour and creates disputes later.

Anonymity needs a numeric rule, not a promise. Microsoft Viva Glint documents a threshold of three or more responses for direct reports, peers, colleagues or custom groups before aggregate reporting, according to Microsoft Viva Glint privacy documentation. Written comments may still appear verbatim. A stricter model exists. The Greater London Authority 360 feedback guidance requires at least five responses before producing a report and recommends approaching 8 to 10 people to obtain those five. Buyers should choose a threshold, then confirm the software suppresses reports below it.

Price the whole round

Assessment-led pricing shows why the headline fee isn't the full cost. The Center for Creative Leadership lists Benchmarks for Managers at $380, discounted to as low as $305, with setup fees beginning at $2,000, on the Center for Creative Leadership 360 assessments page checked in 2026. Facilitator services are excluded. The NHS Leadership Academy 360 degree feedback tool page checked in 2025 lists £40 plus VAT per person and reports at £35 plus VAT. Every quote should state recipients, raters, reports, setup, training, minimum term and renewal price.

Market size doesn't choose a product. Mordor Intelligence estimates the global market at USD 1.23 billion in 2025 and forecasts USD 1.35 billion in 2026, according to the Mordor Intelligence 360 degree feedback software market report. The useful test is local. Build one survey with real competencies in two shortlisted products. Send it to a small test group. Check the rater experience, the smallest reporting group, comment display and the manager dashboard. Then read the participant report without vendor help. If the next action isn't obvious, the report fails.

Pick Spidergap or EchoSpan for a specialist development round. Pick Effy AI or Teamflect for a small pilot. Pick 15Five, Lattice, PerformYard or Culture Amp when feedback must sit inside performance management. Confirm each price on the vendor page on the purchase date.

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Shortlist two vendors today, request written quotes with recipient and rater counts stated, and run the same sample survey in both before the next feedback round is scheduled.