Bazaarvoice review

Bazaarvoice is built for brands whose products sell on many retail sites, not only their own store. Its ratings and reviews product collects ratings, reviews, photos and videos and displays them with a photo-first, mobile-responsive layout built for SEO. Multi-product submission forms let shoppers review everything in an order from one email, and Review Highlights uses natural language processing to split reviews into pros and cons. Beyond collection, Bazaarvoice offers product sampling, the Influenster community for fresh reviews, creator marketing, social commerce, questions and answers across the retail network and syndication that distributes content wherever products are sold, plus insights and reports. That breadth is why it scores highest on features here. The trade-off is clear: there are no published prices, setup goes through sales, and small or single-channel stores will not use most of it. For brands with wholesale and retail distribution, syndication alone can justify a conversation.

Who it is for

Large brands and retailers that sell through retail partners and need review syndication.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Ratings and reviews collection with photos and videos
• Multi-product submission forms in post-purchase emails
• Review Highlights that splits review content into pros and cons
• Syndication of content to retailers where products are sold
• Product sampling and the Influenster community for new reviews

Strengths and weaknesses

• Strength: Syndication reaches retail sites beyond your own store
• Strength: Sampling programs help new products gather reviews
• Strength: Questions and answers across the retail network
• Weakness: No published prices
• Weakness: Sales-led setup suited to larger teams
• Weakness: More than a small store needs

Key facts

• Free plan: No
• Pricing: Custom quote
• Products: Ratings and reviews, sampling, Q&A, syndication, insights
• Setup: Sales-led

Where it ranks

Bazaarvoice is No. 9 in our Best Product Review Apps for Ecommerce verdict.