Loox review

Loox is the pick for stores where customer photos do the selling. The free Beginner plan already sends review request emails and reminders, offers discounts for photo reviews, includes more than 17 widgets, Google rich snippets and schema, Shop app syndication and 24/7 chat and email support for up to 500 orders. The Convert plan costs $49.99 a month with 300 orders included and $50 per additional 300 orders, and adds AI smart sorting that puts the best visual reviews first, review highlights, summaries, translations and replies, video reviews, reviews on bundles, referrals and syndication to Google, Meta and TikTok. Loox Studio turns reviews into social posts and stories. The trade-off is cost at volume: order-based pricing climbs quickly for busy stores, and video reviews are not on the free plan. The Unlimited plan at $299.99 a month removes the caps. For visual brands the display quality justifies the price.

Who it is for

Fashion, beauty and lifestyle brands whose product pages sell on customer photos and videos.

Price

Free Beginner plan up to 500 orders; Convert $49.99 a month with 300 orders included; Unlimited $299.99 a month.

Convert $49.99 / month 300 orders included in base price + $50 per additional 300 orders
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Review request emails and reminders, with discounts for photo reviews
• 17+ widgets including snippets and carousels
• AI smart sorting, review highlights, summaries, translations and replies
• Sync to Shop app, Meta Shops, Google Shopping and TikTok Shop
• Loox Studio turns reviews into social posts and stories, plus customer referrals

Strengths and weaknesses

• Strength: Free Beginner plan covers up to 500 orders
• Strength: Strong focus on collecting and showing photo and video reviews
• Strength: Listing shows a 4.9 rating from 10,059 reviews and 24/7 chat and email support
• Weakness: Video reviews and AI features start on the $49.99 Convert plan
• Weakness: Convert adds $50 per additional 300 orders
• Weakness: Integrations, API access and webhooks need a paid plan

Key facts

• Free plan: Yes, up to 500 orders
• Convert plan: $49.99 a month, 300 orders included
• Free trial: 14 days
• Shopify App Store rating: 4.9 from 10,059 reviews at check time

Where it ranks

Loox is No. 2 in our Best Product Review Apps for Ecommerce verdict.