Creately review

Creately has grown from a diagramming app into a set of visual products. Its workspace keeps an infinite canvas with all diagram types and a real-time whiteboard, while Process maps work in BPMN 2.0 or swimlane flowcharts and can pull procedures out of PDF and Word files with AI. Atlas builds org charts from CSV imports, and Blueprint maps cloud systems. The free plan includes every diagram type and the AI tools, but caps diagrams at 45 shapes. Pro removes shape limits and adds exports to PDF, SVG, PNG and JPEG, private links and one connected data source refreshed daily. Business adds unlimited data sources, admin roles, an audit log and priority support. Enterprise is needed for advanced features in each product, plus SAML SSO, SCIM and data residency. We could not confirm Pro and Business prices in US dollars on the date checked, so treat the cost as pending and confirm it on the vendor's page.

Who it is for

Teams that want process maps, org charts and cloud architecture diagrams built from their own data sources.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Infinite canvas with all diagram types and a real-time whiteboard
• Process maps in BPMN 2.0 or flowcharts with swimlanes
• Procedure extraction from PDF and Word documents with AI
• Org charts imported from CSV with AI column mapping
• Connected data sources on Pro and Business

Strengths and weaknesses

• Strength: Free plan includes all diagram types and AI tools
• Strength: Process and org chart products go beyond drawing
• Strength: Pro adds exports to PDF, SVG, PNG and JPEG
• Weakness: Free plan allows up to 45 shapes per diagram
• Weakness: Advanced features in Atlas, Process and Blueprint require Enterprise
• Weakness: Paid prices could not be confirmed in USD on our check

Key facts

• Free plan: Up to 45 shapes per diagram
• Pro: Unlimited shapes and diagrams, one connected data source
• Business: Unlimited connected data sources, audit log
• Enterprise: SAML SSO, SCIM, SLAs and data residency
• Users: 10M+, per Creately

Where it ranks

Creately is No. 10 in our Best Diagramming Software verdict.