Review · Industry software
Eat App review
Reservation, table management and waitlist software with WhatsApp messaging, a guest CRM and a free starter tier.
By the TopToolAdvisor research desk · Updated November 9, 2026
- Features (35%)
- 8.4
- Ease of use (35%)
- 8.4
- Value (30%)
- 8.5
Eat App gives smaller restaurants most of what the big platforms offer for far less. Lite costs $69 a month billed yearly or $99 monthly, and Eat App says there is no cap on bookings or covers on any paid plan. The suite covers online reservations through Google and your website, table management, waitlist management with a QR code at the door or an online join, and branded messages by email, SMS and WhatsApp. Deposits and prepayments work for events, tickets, packages and seating options. On the guest side there is a database showing visit frequency and spend, guest tags and segments, and the Navi AI assistant for summaries and custom reports. Costs climb with integrations: POS and payment connections are $39 a month each unless you move to Pro at $299 a month billed yearly, which also adds a shared database for groups. The free plan, limited to 100 guests a month, suits a venue moving off a paper book.
Who it is for
Small and mid-sized restaurants that want a full booking and waitlist suite at a low monthly price.
Price
Free plan for up to 100 guests a month; Lite $69 per month billed yearly or $99 monthly.
Plan Pay yearly Lite $99 /mo $69 /mo
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Online reservations via Google, your website and other channels
- Waitlist management with a QR code at the door and online join
- Branded messages by email, SMS and WhatsApp
- Deposits and prepayments for events, tickets and seating options
- Guest database, tagging and Navi AI reports and summaries
Strengths and weaknesses
- Strength: Free plan for small venues and a 14-day trial on paid plans
- Strength: No cap on bookings or covers on paid plans
- Strength: WhatsApp messages included on every paid plan
- Weakness: Free plan is limited to 100 guests a month
- Weakness: POS and payment integrations cost $39 a month each below Pro
- Weakness: Shared group database needs Pro
Key facts
- Free plan: Yes, up to 100 guests a month
- Paid plans: Lite, Core, Pro, Enterprise
- Free trial: 14 days on any plan
- Annual billing: Saves up to 30%
Where it ranks
Eat App is No. 4 in our Best Restaurant Reservation Systems verdict.
Alternatives we scored
- OpenTable8.7
- Yelp Guest Manager8.6
- Resy8.5
- Toast Tables8.3
Visit eatapp.co · Questions or corrections: editorial@toptooladvisor.com