Review · Industry software
OpenTable review
Reservation, table management and guest marketing platform that lists restaurants on OpenTable's diner network.
By the TopToolAdvisor research desk · Updated November 9, 2026
- Features (35%)
- 9.3
- Ease of use (35%)
- 8.7
- Value (30%)
- 8.0
OpenTable ranks first because it pairs a booking book with demand: Basic puts your restaurant on OpenTable's diner network with a profile, booking widget, review management, deposits and credit card holds, and Notify Me alerts for guests waiting on a table. Core, which OpenTable calls its most popular plan, adds Smart Assign automated table assignments, customizable floor plans, a waitlist, access rules, POS integration and real-time guest spend alerts, while Pro adds CRM and guest relationship tools. The trade-off is cost structure. Basic is $149 a month after a 30-day trial plus a per cover fee for seated diners, and Core runs on a one-year contract that renews annually. OpenTable says covers booked from your own website are included on Core and that you only pay for seated diners, with no-shows marked within 48 hours. If network bookings matter to you, the fee buys reach that cheaper widgets cannot match.
Who it is for
Restaurants that want new diners from a large booking network along with their own reservation book.
Price
Basic $149 per month plus a per cover fee after a 30-day free trial; Core and Pro add table management and CRM.
Free* to try for 30 days then $149 per month, cancel anytime.
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Listing on OpenTable's diner network with a booking widget and profile
- Smart Assign automated table assignments and customizable floor plans on Core
- Waitlist, POS integration and real-time guest spend alerts on Core
- Deposits, credit card holds, Experiences and Notify Me from Basic
- Review management, marketing campaigns and reports
Strengths and weaknesses
- Strength: Basic is month to month with a 30-day free trial for new customers
- Strength: Covers booked through your own website are included on Core
- Strength: POS integration is listed at no additional cost
- Weakness: Basic adds a per cover fee on top of the monthly price
- Weakness: Core's standard contract is one year with annual auto-renewal
- Weakness: Table management needs Core, not Basic
Key facts
- Plans: Basic, Core, Pro
- Free trial: 30 days on Basic, new customers
- Hardware: An iPad
- Owner: Part of Booking Holdings
Where it ranks
OpenTable is No. 1 in our Best Restaurant Reservation Systems verdict.
Alternatives we scored
- Yelp Guest Manager8.6
- Resy8.5
- Eat App8.4
- Toast Tables8.3
Visit opentable.com · Questions or corrections: editorial@toptooladvisor.com