Neon CRM review

Neon CRM is the broadest of the mid-priced options. The core plan covers supporter profiles, reporting and dashboards, automated workflows and grant management, plus fundraising campaigns and forms, peer-to-peer pages, recurring gifts and donor-advised fund giving through its own payment processor. Communications are built in too, with email marketing at unlimited sends, text messaging, stewardship journeys and a donor portal. Every plan includes unlimited contacts, users, forms, workflows, emails and reports, and live chat, email and phone support come at no extra cost. Pricing starts at $99 a month and follows your fundraising revenue rather than your record count. Memberships and Volunteers add 10% to the subscription each and Events adds 20%, so a nonprofit that needs all three should price the full bundle. Neon says it is built for nonprofits in the US and Canada, which makes it a weaker fit elsewhere.

Who it is for

Small and midsize US and Canadian nonprofits that want donors, events, members and volunteers in one system.

Price

From $99 per month, priced on the revenue you raise; Memberships and Volunteers add 10%, Events adds 20%.

Neon CRM starts at $99 per month, with total cost depending on your organization's revenue and any add-on modules you choose.
Quoted from the vendor pricing page on November 6, 2026.

Key features

• Supporter profiles, reporting and dashboards, automated workflows and grant management
• Fundraising campaigns and forms, peer-to-peer, recurring gifts and DAF giving
• Email marketing with unlimited sends, text messaging and stewardship journeys
• Optional Memberships, Events and Volunteers modules
• Donor portal and free live chat, email and phone support

Strengths and weaknesses

• Strength: Unlimited contacts, users, forms, workflows, emails and reports on every plan
• Strength: Live chat, email and phone support included
• Strength: Events, memberships and volunteers share the same supporter record
• Weakness: Cost rises with the revenue you raise
• Weakness: Events, memberships and volunteers are paid modules
• Weakness: Built for the US and Canada

Key facts

• Free plan: No
• Pricing basis: Fundraising revenue
• Add-on modules: Memberships +10%, Volunteers +10%, Events +20%
• Customers: 7,000+ nonprofits, per Neon One

Where it ranks

Neon CRM is No. 4 in our Best Nonprofit CRM verdict.