Review · Operations
Onfleet review
Last-mile delivery management platform with routing, auto-dispatch, proof of delivery and recipient tracking, billed by completed deliveries.
By the TopToolAdvisor research desk · Updated November 9, 2026
- Features (35%)
- 9.1
- Ease of use (35%)
- 8.3
- Value (30%)
- 7.0
Onfleet is built for delivery operations where every handoff has to be proven. Launch starts at $619 a month with 2,500 completed deliveries and covers basic route optimization, automatic route assignment, photo and signature proof of delivery, the driver app, automated recipient SMS, a branded tracking page, driver chat, a live map with ETAs and 90 days of data. Scale, from $1,349 a month with 5,000 deliveries, adds advanced optimization with API access, auto-dispatch for on-demand orders, barcode scanning, age verification by ID scan, driver geofencing, dynamic ETA notifications, an operational command center with delay alerts, guided onboarding and a year of data. Enterprise plans typically start at $3,099 and add multi-brand support, SSO, a HIPAA BAA and lifetime history. You pay only for completed tasks and overages do not stop service. Onfleet's depth suits pharmacy, lab, grocery and parts delivery, but its entry price is well above per-driver tools for a small fleet.
Who it is for
Mid-sized and large delivery operations, including pharmacy and other regulated deliveries, that need verification and compliance features.
Price
Launch from $619 per month with 2,500 completed deliveries; Scale from $1,349 with 5,000; Enterprise typically from $3,099.
Launch starts at $619/mo with core routing, tracking and proof of delivery for up to 2,500 completed deliveries a month.
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Route optimization with automatic assignment to drivers, advanced optimization with API on Scale
- Photo and signature proof of delivery, with barcode scanning and ID age verification on Scale
- Automated recipient SMS, branded live tracking page and driver chat
- Pre-built integrations including Shopify plus API and webhook access on every plan
- SOC 2 Type II, US-based data storage, and HIPAA BAA and SSO on Enterprise
Strengths and weaknesses
- Strength: Billed only for tasks that reach Completed status
- Strength: Strong verification tools for regulated deliveries
- Strength: Dispatches in-house fleets and courier partners from one platform
- Weakness: Highest entry price among the published plans here
- Weakness: Launch keeps only 90 days of data
- Weakness: Barcode scanning and advanced optimization need the $1,349 Scale plan
Key facts
- Entry plan: Launch, from $619 a month
- Included deliveries: 2,500, 5,000 or 10,000+ a month by plan
- Courier add-on: Courier Suite from $299 a month
- Security: SOC 2 Type II certified
Where it ranks
Onfleet is No. 7 in our Best Route Planning Software verdict.
Alternatives we scored
- OptimoRoute8.9
- Routific8.8
- Spoke Dispatch8.6
- Upper8.4
Visit onfleet.com · Questions or corrections: editorial@toptooladvisor.com