Pilera review

Pilera is a communication platform first, and it does that job well. Every plan sends unlimited emails, and phone calls, texts and postal mail draw on monthly credits per unit, with extra credits sold in bundles of 1,000 at 10, 5 or 3 cents each depending on the plan. Emergency notifications bypass residents' normal preferences, delivery analytics show whether calls reached voicemail and texts were delivered, and higher plans translate email and text into more than 100 languages. The Basic plan, at $150 a month paid annually for a single community of up to 100 doors, includes a portal with directory, calendar and online payment support. Professional at $240 adds work orders, architectural requests, violations, tasks and 50 GB of documents, and Enterprise at $525 adds unlimited managers and cross-community reports. Pilera does not do association accounting, so it works best next to Buildium, AppFolio or a bookkeeping service rather than in place of them.

Who it is for

Associations and managers that already have accounting and want stronger multi-channel communication.

Price

Basic $150 per month paid annually for up to 100 doors; Professional $240; Enterprise $525.

$150 per month $1,800 Paid annually
Quoted from the vendor pricing page on November 10, 2026.

Key features

• Unlimited email announcements to the community
• Phone, text and postal mail sent with monthly credits per unit
• Reverse 911 style emergency notifications
• Translation into 100+ languages for email and text on higher plans
• Work orders, architectural requests, violations and tasks on Professional

Strengths and weaknesses

• Strength: Strong multi-channel messaging with delivery analytics
• Strength: Resident portal with directory, calendar and online payments
• Strength: Separate plans for single communities and management companies
• Weakness: No accounting, so it sits alongside another system
• Weakness: Phone and text use credits, and extra credits cost 3 to 10 cents each
• Weakness: Work orders and violations need the $240 Professional plan

Key facts

• Basic: $150 a month paid annually, up to 100 doors
• Professional: $240 a month paid annually
• Enterprise: $525 a month paid annually
• Extra credits: 3 to 10 cents per credit, in bundles of 1,000

Where it ranks

Pilera is No. 10 in our Best HOA Management Software verdict.