ReviewTrackers review

ReviewTrackers is a review intelligence tool for brands that care as much about what customers say as about the star rating. Pricing is per location and paid annually, but the calculator on the pricing page does not show a figure without a sales conversation. The Starter plan includes unlimited users, dashboards, alerts, review and feedback requests and review responding, with AI response support listed in the plan table. Essential adds experience analysis and competitor insights for benchmarking against nearby rivals. A Data Only plan pipes review data from more than 100 sources into your own BI platform, which suits analytics teams. Add-ons include listings management, local search rank tracking, managed services, white label, an employer brand package and app store monitoring. Compared with GatherUp or Whitespark it is less of a review request engine and more of a monitoring and insight platform. Teams that mainly want more Google reviews will find simpler tools above.

Who it is for

Multi-location brands that want review data, alerts and competitor insights with unlimited users.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Dashboards, analytics, keyword alerts and review solicitation
• AI review response
• Experience analysis and competitor insights on the Essential plan
• Review data from 100+ sources, also sold as a data-only plan
• Add-ons for listings, local search rank, white label and app store monitoring

Strengths and weaknesses

• Strength: Unlimited users on the Starter plan
• Strength: Data-only plan feeds review data into your own BI tools
• Strength: Employer brand and app store packages for wider monitoring
• Weakness: Price per location is not shown without a sales conversation
• Weakness: Competitor insights need the Essential plan
• Weakness: Listings management is an add-on

Key facts

• Pricing model: Per location, paid annually
• Plans: Data Only, Starter, Essential
• Review sources: 100+

Where it ranks

ReviewTrackers is No. 8 in our Best Review Management Software verdict.