Sendoso review

Sendoso is a gifting and sending platform rather than a postcard printer, and it fits teams that want to put a physical gift in front of a target account. Two entry plans split the use cases: Start with Merch for sourcing and shipping branded swag, and Start with Gifting for marketplace gifts and global eGifts, each with 5 licenses. Core, with 10 licenses, adds unlimited and bulk sending, storage and fulfillment in one region, event fulfillment, Campaign Studio projects and the SmartSend and SmartMessage tools. Advanced, with 50 licenses, adds a second region, unlimited Campaign Studio, kitting, the Oso AI agent and unlimited integrations, and Enterprise adds governance features such as a policy center, SCIM and anti-bribery controls. The integrations directory covers Salesforce, HubSpot, Salesloft, Marketo and 6sense. The drawback is cost visibility: Sendoso quotes each plan, and the cheaper tiers restrict sends and integrations.

Who it is for

B2B sales and ABM teams that send gifts and swag to target accounts

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Global eGifts and an on-demand gift marketplace, with 1:1 or 1:many sending
• Merch on demand and branded swag sourcing with low minimums
• Global storage and fulfillment by region, plus event fulfillment on Core and above
• SmartSend and SmartMessage AI tools, and the Oso AI agent on Advanced
• Integrations including Salesforce, HubSpot, Salesloft, Marketo and 6sense, plus an MCP Server

Strengths and weaknesses

• Strength: Every plan comes with no spend commitment, according to Sendoso's pricing FAQ
• Strength: Start with Gifting includes 5 licenses and 100 marketplace sends per month
• Strength: Core and above include a dedicated account team and SSO
• Weakness: No prices are published; plans are quoted by team size, volume and regions
• Weakness: Start with Gifting is limited to 100 marketplace sends per month and 1 integration
• Weakness: Unlimited integrations and the Oso AI agent need the Advanced plan

Key facts

• Plans: Start with Merch, Start with Gifting, Core, Advanced, Enterprise
• Licenses: 5, 5, 10, 50 or custom
• Pricing: Custom quote
• Spend commitment: None required

Where it ranks

Sendoso is No. 7 in our Best Direct Mail Software verdict.