TriNet HR Plus review

TriNet HR Plus is for the owner who wants experts on call without handing benefits to a PEO. TriNet describes it as an Administrative Services Organization that combines its HR platform, formerly known as TriNet Zenefits, with access to HR professionals. The platform covers workforce data, time tracking, attendance, time off, performance management, built-in payroll that syncs earnings and deductions, benefits administration with a dashboard shared with your broker, and mobile self-service onboarding. Payroll Pro adds a dedicated certified payroll professional, and People Pro adds a dedicated HR manager for policies, complaints and onboarding support. Pricing is a flat fee per employee per month, but TriNet publishes no figures, so you need a quote. It ranks last here on value and ease of use because it is service-heavy and harder to price, not because it lacks features. Small companies with compliance worries and no HR hire are its natural buyers.

Who it is for

Small businesses that want outsourced HR and payroll expertise but keep their own benefits plans.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Workforce data, time tracking, attendance, time off and performance in one platform
• Payroll built into the platform with synced earnings and deductions
• Benefits administration with a shared dashboard for brokers
• Self-service onboarding through a mobile app
• Optional Payroll Pro and People Pro service tiers with dedicated experts

Strengths and weaknesses

• Strength: Combines software with access to HR and payroll professionals
• Strength: Flat per-employee-per-month pricing structure
• Strength: Compliance support tool tracks important deadlines
• Weakness: No published prices; a quote is required
• Weakness: Dedicated experts cost more through the Pro tiers
• Weakness: More service than a very small team may need

Key facts

• Pricing model: Per employee per month, quoted
• Service type: Administrative Services Organization (ASO)
• Formerly known as: TriNet Zenefits for the HR platform

Where it ranks

TriNet HR Plus is No. 10 in our Best HR Software for Small Business verdict.