Blackbaud Raiser's Edge NXT review

Raiser's Edge NXT is the most established fundraising CRM on this list and has the depth to match. Each supporter record pulls together giving history, engagement and relationships, and dashboards track annual giving, sustainers and major gifts, with reporting by campaign, fund and channel. Gift processing handles everything from a small online gift to a multi-year pledge. For major gifts, Prospect Insights ranks your best candidates and the pipeline tracks prospects through identification, qualification, cultivation, solicitation and stewardship. Chat for Blackbaud AI drafts donor summaries and talking points, Agents for Good help with outreach sequencing, and Workflow Designer builds multi-step email sequences from segments. Email, events and membership are part of the same record. The trade-offs are price and effort: Blackbaud publishes no prices, and the platform expects trained fundraising and data staff. For a small nonprofit with one development person, it is more system than needed.

Who it is for

Established midsize and large nonprofits, schools and institutions with dedicated fundraising and data staff.

Price

See vendor pricing (USD check pending): quote-based, request pricing from Blackbaud.

US price check pending. See the vendor pricing page.

Key features

• Single supporter record with giving history, engagement and relationships
• Dashboards for annual giving, sustainers and major gifts, with reporting by campaign, fund and channel
• Gift processing and payments from one-time gifts to multi-year pledges
• Prospect Insights and a prospect pipeline from identification to stewardship
• Workflow Designer for multi-step email and outreach sequences, plus Agents for Good

Strengths and weaknesses

• Strength: Deep major gift and pipeline tools
• Strength: Email, events and membership built into the same record
• Strength: Scales from regional nonprofits to large institutions
• Weakness: No published prices
• Weakness: More setup and training than the small-nonprofit tools here
• Weakness: Best value only for organizations with dedicated fundraising staff

Key facts

• Free plan: No
• Pricing: Quote-based
• AI tools: Prospect Insights, Chat for Blackbaud AI, Agents for Good
• Built in: Email, events and membership

Where it ranks

Blackbaud Raiser's Edge NXT is No. 9 in our Best Nonprofit CRM verdict.