CallHippo review

CallHippo's Basic plan costs $0 per user per month billed annually, and you pay only for the numbers you rent. Basic includes voicemail, click to dial, business hours per number, a failover system that surfaces failed calls for retry, SMS and MMS, two-factor login and desktop and mobile apps. That makes it a capable business line, but not yet a call center: call recordings and multilingual IVR start on Professional at $30 per user per month, and Starter at $18 per user, with a two-user minimum, adds 1,000 calling minutes within the US and Canada, call forwarding and basic call logs. For a founder or a two-person sales desk that mainly needs a separate business number and click-to-dial, Basic is enough. For queues and recording, compare Professional against Freshcaller Growth at $15 per agent before deciding.

Who it is for

Very small sales or support teams that need a business number and click-to-dial

Price

Basic $0 per user per month, pay only for numbers; Starter $18 per user per month (minimum 2 users); Professional $30.

Starter Ideal for Small Businesses $ 18 Per User/Month Minimum 2 users
Quoted from the vendor pricing page on November 11, 2026.

Key features

• Basic plan at $0 per user, paying only for numbers
• Voicemail, click to dial and business hours on Basic
• SMS and MMS plus desktop and mobile apps
• Starter adds 1,000 calling minutes within the US and Canada
• Professional adds call recordings and multilingual IVR

Strengths and weaknesses

• Strength: No user fee on Basic
• Strength: Business hours routing is included for free
• Strength: 10-day free trial with no credit card
• Weakness: Call recording and IVR need Professional at $30 per user
• Weakness: No call queues on the free plan
• Weakness: Starter requires a minimum of 2 users

Key facts

• Free plan: Basic, $0 per user, pay only for numbers
• Starter: $18 per user per month, minimum 2 users
• Free trial: 10 days

Where it ranks

CallHippo is No. 6 in our Best Free Call Center Software verdict.