Dentrix review

Dentrix is the most familiar name in dental software, and Henry Schein One says more than 35,000 practices rely on it. It covers insurance eligibility and claims, patient billing and payments, Dentrix Imaging with AI-verified X-ray capture and auto-coding, online booking, reminders, reputation management, digital forms and real-time analytics, with a large API Exchange of third-party vendors. Training is offered on-site, online and at your own pace, and many hires have used Dentrix before. It ranks below the cloud systems because of how it runs. Henry Schein One's own comparison says Dentrix is installed locally, cannot be accessed remotely without a separate setup and needs regular updates and IT support for backups. Pricing is by quote, and the vendor steers practices that want the cloud toward Ascend.

Who it is for

Established solo and small group practices that prefer local control of their data and already work with Henry Schein.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Built-in eligibility, claims, patient billing and payments
• Dentrix Imaging with AI-verified X-ray capture and auto-coding for claims
• Online scheduling, automated reminders, reputation management and digital forms
• Real-time dashboards and multi-location reporting
• Dentrix API Exchange of third-party vendors that extend the software

Strengths and weaknesses

• Strength: Used by 35,000+ practices, so staff often already know it
• Strength: On-site, online and self-paced training options
• Strength: Wide ecosystem of integrations through the API Exchange
• Weakness: Installed locally, with no native remote access
• Weakness: Needs regular updates and IT support for backups
• Weakness: Prices are by quote only

Key facts

• Deployment: On-premises, installed on office computers
• Practices: 35,000+ (vendor figure)
• Remote access: Not native; needs a remote access setup
• Pricing: Quote

Where it ranks

Dentrix is No. 9 in our Best Dental Practice Management Software verdict.