Donorbox review

Donorbox is a good free option for nonprofits whose first need is a donation form, with a CRM attached. The Standard plan costs $0 a month and includes unlimited donation forms and pages, crowdfunding and peer-to-peer campaigns, event ticketing and reporting, and Donorbox says its nonprofit CRM is available to Standard, Pro and Premium customers. The CRM gives each supporter a timeline of gifts, interactions and emails, unlimited dynamic lists, a Gmail or Outlook connection that logs conversations, imports from other systems and a Moments view for birthdays, gift anniversaries and recurring plan changes. The cost is the platform fee: 2.95% to 3.95% per gift on Standard, plus the Stripe or PayPal processing fee, which on a year of giving can exceed what a small paid CRM costs. Pro lowers fees to 1.75% to 2% for $150 a month. Some CRM features, such as organization profiles and data hygiene, are marked coming soon.

Who it is for

Nonprofits that want a free donation form and donor CRM and accept a platform fee on gifts.

Price

Standard plan free with 2.95% to 3.95% platform fees plus processing; Pro $150 per month.

Standard Plan $0 /month Use Donorbox for free Platform and processing fees Pro Plan $150 /month
Quoted from the vendor pricing page on November 10, 2026.

Key features

• Supporter timeline with donation and communication history
• Unlimited dynamic lists that update from custom criteria
• Gmail and Outlook connection with emails logged to the timeline
• Moments view for birthdays, gift anniversaries and recurring plan changes
• Jay AI assistant for appeals, summaries and fundraising insights

Strengths and weaknesses

• Strength: CRM available to Standard, Pro and Premium customers
• Strength: Unlimited donation forms, pages, crowdfunding and event ticketing on the free plan
• Strength: Imports for supporters, donations and communication records
• Weakness: Standard plan charges 2.95% to 3.95% platform fees on top of processing
• Weakness: Standard includes 5 team members
• Weakness: Pro costs $150 a month, a large step from free

Key facts

• Free plan: Standard, $0 a month
• Standard platform fee: 2.95% to 3.95%
• Team members: 5 on Standard, 10 on Pro, 30 on Premium
• Pro plan: $150 a month, fees 1.75% to 2%
• Scale: 200,000+ nonprofits (vendor figure)

Where it ranks

Donorbox is No. 6 in our Best Free Nonprofit CRM verdict and No. 3 in Best Fundraising Software.