9 Best Free Nonprofit CRM of 2026

Zeffy ranks first because it is the only option here where the donor CRM and payment processing both cost nothing. The company says it is funded entirely by optional tips that donors can add at checkout, and that on average 2 of 3 donors leave one. Every donation, ticket and registration creates a contact with the gift attached, so a small nonprofit gets a donor database without setting one up. Each record shows lifetime giving, gift count, last gift and a timeline of emails, tickets and notes. Staff can group contacts into households and companies, save filters as auto-updating lists such as lapsed donors, log offline checks and in-kind gifts, and resend or download tax receipts. Email to a saved list is built in. The trade-off is depth: there is no wealth screening or major gift pipeline of the kind found in paid donor databases, and history is most complete when gifts come through Zeffy's own forms.

Givebutter is a close second and the better pick when a nonprofit wants room to grow inside one tool. The free plan includes the donor CRM, donation forms, fundraising pages, events, auctions, email and a mobile app, with unlimited users, contacts and campaigns. Like Zeffy it relies on optional donor tips: with tips on, nonprofits pay no platform or processing fees, and Givebutter says 92% of donors cover them. With tips off, a 3% platform fee and 2.9% plus 30 cents processing apply. When the free CRM is not enough, Givebutter Plus adds automated workflows, task management, reporting, texting, discounted direct mail, QuickBooks Online and priority phone support. Plus is priced by contacts, from $29 a month billed annually for up to 250 contacts, with higher tiers at $79 and $129, and can be tried for 30 days. More than 1,000 native and Zapier integrations make it easier to connect than most free options.

HubSpot CRM ranks third because it is the most refined free contact database on this list, even though it was not built for fundraising. The free plan has no expiration date and needs no credit card. It covers contacts, companies, deals and activity tracking, two-way sync with dozens of apps, ticket routing and the Breeze AI assistant. For a small nonprofit, that is enough to keep supporter details, log calls and meetings and track grant or sponsorship asks as deals. What it lacks out of the box is a gift model: there is no donation record, giving history or tax receipt in the free feature list, so gifts have to be entered as deals or brought in from a fundraising tool. The free plan lists up to 2 users. HubSpot gives eligible nonprofits 40% off paid list prices, which helps if you later add email marketing, though the discount applies only to organizations registered in North America, Australia or New Zealand.

Salesforce Nonprofit Cloud is the most capable free option for organizations that can handle a larger system. Through the Power of Us Program, any eligible nonprofit receives 10 Nonprofit Cloud Core licenses at no cost, and Salesforce says nonprofits get the same functionality as other customers. The Core edition lists at $70 per user per month billed annually and includes a nonprofit data model, AI and Slack; the Advanced edition is $125. Salesforce offers discounts on licenses beyond the donated 10. The catch for a small nonprofit is effort, not price. Salesforce is a platform that has to be configured, and the score for ease of use reflects that this list's other tools work with far less setup. Applicants are provisioned a new org after approval, and Salesforce asks applicants not to start implementation in a trial org because it will not convert to production. Groups with a volunteer admin or a partner can get enterprise reporting for free.

Little Green Light is the only paid-only tool on this list, and it is here because many small nonprofits reach a point where a free fundraising platform no longer works as their main donor database. LGL has one plan with every feature included, priced only by the number of constituent records: $45 a month for up to 2,500, $60 for up to 5,000 and $75 for up to 10,000, with 10% off for annual billing. Users are unlimited and there are no setup fees, cancellation fees or contracts. Online donation processing is pay as you go from 2.2% plus 30 cents per transaction, paid to the processor with no fee to LGL. New accounts get 30 days free without a credit card, and LGL says you can export your data with no penalty if you close the account. It scores below the free leaders on value only because it costs money every month.

Donorbox is a good free option for nonprofits whose first need is a donation form, with a CRM attached. The Standard plan costs $0 a month and includes unlimited donation forms and pages, crowdfunding and peer-to-peer campaigns, event ticketing and reporting, and Donorbox says its nonprofit CRM is available to Standard, Pro and Premium customers. The CRM gives each supporter a timeline of gifts, interactions and emails, unlimited dynamic lists, a Gmail or Outlook connection that logs conversations, imports from other systems and a Moments view for birthdays, gift anniversaries and recurring plan changes. The cost is the platform fee: 2.95% to 3.95% per gift on Standard, plus the Stripe or PayPal processing fee, which on a year of giving can exceed what a small paid CRM costs. Pro lowers fees to 1.75% to 2% for $150 a month. Some CRM features, such as organization profiles and data hygiene, are marked coming soon.

Zoho CRM's Free Edition gives a small nonprofit leads, deals, workflows, reports and a mobile app at no cost for up to 3 users, which is one more user than HubSpot's free plan. Zoho also runs a nonprofit program that offers a one-time $5,000 credit across its products: on every purchase, half is paid from the credit wallet and half by the nonprofit, so the credit covers up to 50% of subscription costs until it runs out. Applications take up to 10 working days to process. Zoho's nonprofit page describes grant, volunteer and member management and payment and accounting integrations, and its Zia Agents can draft donor thank-you emails and update records. Like HubSpot, though, Zoho CRM is built around sales modules, so turning deals into gifts and building giving history takes setup. It fits best when a nonprofit already uses Zoho Mail, Books or Forms. USD prices did not display on the pricing page from our location, so paid prices are pending.

CiviCRM is the only open source option here, and it has the broadest nonprofit feature set of the free tools. It is free to download, use and share, and the current 6.20.0 release installs standalone or inside WordPress, Drupal, Joomla or Backdrop. Out of the box it covers contact management with custom fields and deduping, contribution pages, peer-to-peer fundraising, memberships with price sets and renewal rules, events, CiviMail email and SMS campaigns, case management and dozens of reports. Integrations include Stripe, QuickBooks, Xero and DonorSearch. Because you run the software, your donor data stays under your control. The cost of free is work: someone has to install, secure and upgrade the system, which is why it scores lowest on ease of use. CiviCRM offers alternatives in CiviCRM Spark, a hosted starting point with a low monthly subscription, managed cloud hosting and a partner directory, but those add cost.

Funraise offers one of the more complete donor databases among free plans, but it charges for it through fees on each gift. Organizations raising under $1 million a year can use the free plan, which includes donation forms and pages, recurring donations, events and tickets, fundraising websites, donor fee coverage, donor management and automated tasks. The CRM side is detailed: donor profiles with giving history, notes and tags, segments by when and how people give, households, relationship tracking for family and employers, file attachments and soft credits for board members and peer fundraisers. Automated tasks can alert staff to large gifts or failed recurring donations. The cost is a 5% platform fee on the free plan plus 2.9% and 60 cents per card gift through Funraise Payments, though Funraise says about 90% of donors cover fees. Peer-to-peer, text-to-give, auctions, wealth screening and email campaigns require a Premium plan priced by quote.