Doxy.me review

Doxy.me ranks first because it does one job, the video visit, with the least friction for both sides. A provider gets a personal room link, patients open it in a browser on any device and wait in a customizable waiting room, and Doxy.me says there is nothing to download and no account or password for the patient. The free version covers clinicians who are starting out or see patients online only now and then. Premium at $29 per user per month on annual billing adds the team layer: multi-user clinics, roles and permissions, shared rooms, patient transfer between providers, SMS invites, custom branding, intake and consent workflows and clinic-level reporting. Group calls reach 25 participants, and apps add AI note-taking, teleconsent and CBT activities. A BAA is included and the platform is SOC 2 accredited. The trade-off is scope: there is no calendar, billing or chart, so it pairs with an EHR rather than replacing one.

Who it is for

Clinicians who want the simplest HIPAA-compliant video visits, on a free plan or a low-cost paid seat, alongside an EHR they already use.

Price

Free version available; Premium $29 per user per month billed annually.

$29 per user / month, billed annually
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Personal provider room link and a custom virtual waiting room with a patient queue
• Group calls with up to 25 participants, screen sharing, file transfer and photo capture
• Shared rooms, patient transfer and routing between providers on Premium
• Apps for automated note-taking, teleconsent, assessments and CBT activities
• HIPAA compliance with a BAA included, SOC 2 accreditation and CPRA compliance

Strengths and weaknesses

• Strength: Patients join from any device without installing anything or creating an account
• Strength: A free version stays available for occasional telehealth users
• Strength: Works alongside existing EHRs instead of replacing them
• Weakness: No scheduling, billing or charting of its own, so most practices still need an EHR
• Weakness: Premium is quoted per user on annual billing
• Weakness: Clinic features such as roles and clinic-level reporting sit in the paid plan

Key facts

• Free plan: Yes, a free version for providers
• Premium: $29 per user per month, billed annually
• Group calls: Up to 25 participants
• Scale: Over 1.8M providers across 180 countries (vendor figure)

Where it ranks

Doxy.me is No. 1 in our Best Telehealth Platforms for Providers verdict.