Jane review

Jane is built for clinics rather than for therapy alone, which is its strength and its limit here. Every plan includes online booking through a custom-branded site, unlimited admins and locations, 1:1 appointments, group appointments and classes, 1:1 telehealth, secure messaging, email reminders, intake forms, custom charting templates and outcome measure surveys, plus 5 free AI Scribe notes. The Balance plan covers one practitioner with up to 20 appointments a month, Practice removes the appointment cap and adds free SMS reminders and timesheets, and Thrive adds room and equipment scheduling, self check-in, automated waitlists, return visit reminders and packages. Part-time practitioners cost less than full-time ones, which helps clinics with mixed schedules. Add-ons cover unlimited AI Scribe, group telehealth, insurance billing and payroll. From our location the pricing page showed Canadian dollars only, so the USD price is pending. There is no free trial, and US insurance-based therapy practices will find more billing depth in TherapyNotes or TheraNest.

Who it is for

Multidisciplinary clinics where therapists work alongside physiotherapists, chiropractors or other practitioners.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Online booking through a custom-branded site with 1:1 appointments, group appointments and classes
• 1:1 telehealth, secure messaging and email reminders in every plan
• Intake forms, custom charting templates, a chart template library and outcome measure surveys
• AI Scribe with 5 free notes, plus unlimited notes as a per-practitioner add-on
• Rooms and equipment scheduling, self check-in, waitlist and packages on the Thrive plan

Strengths and weaknesses

• Strength: Unlimited admins and locations on every plan
• Strength: Lower fees for part-time practitioners
• Strength: Strong online booking and scheduling for multi-practitioner clinics
• Weakness: No free trial, only a demo
• Weakness: Entry Balance plan is limited to 20 appointments a month
• Weakness: Group telehealth and unlimited AI Scribe are paid add-ons

Key facts

• Plans: Balance, Practice and Thrive
• Balance limit: One practitioner, 20 appointments a month
• Free trial: None, demo available
• Security: SOC 2-audited, 256-bit encryption

Where it ranks

Jane is No. 6 in our Best Therapy Practice Management Software verdict.