GitLab review

GitLab makes sense as an issue tracker when the code and pipelines already live there. Its agile delivery pages document issues, epics and requirements next to the code, issue boards with parent-child relationships and dependencies, Scrum, Kanban and requirement-based workflows, burnup and burndown charts and a Value Streams Dashboard. It also supports scaled frameworks such as SAFe, LeSS and Disciplined Agile. The free plan covers 5 users per top-level group with source code management, CI/CD and 400 compute minutes a month, which suits a small team. Premium at $29 per user a month billed annually is the highest entry price on this list, but it also buys advanced CI/CD, 10,000 compute minutes, team project management and $12 of GitLab Credits per user for AI features. Strategic portfolio management and value stream management sit on Ultimate, which has no published price. Teams that only need issue tracking will pay for a lot of platform they do not use.

Who it is for

Teams that already run code and pipelines on GitLab and want planning in the same platform.

Price

Free plan for 5 users per top-level group; Premium $29 per user per month billed annually.

$ 29 per user/month, billed annually
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Issues, epics and issue boards with parent-child relationships and dependencies
• Scrum, Kanban and requirement-based workflows
• Burnup and burndown charts and a Value Streams Dashboard
• Support for scaled frameworks such as SAFe, LeSS and Disciplined Agile
• Source control, CI/CD and security testing in the same platform

Strengths and weaknesses

• Strength: Planning, code, pipelines and security in one product
• Strength: Free plan includes source code management and CI/CD
• Strength: Ultimate adds portfolio and value stream management
• Weakness: Free plan is limited to 5 users per top-level group
• Weakness: Premium at $29 per user is the highest entry price here
• Weakness: Ultimate pricing is not published

Key facts

• Free plan: 5 users per top-level group, 400 compute minutes
• Plans: Free, Premium and Ultimate
• Premium: Unlimited licensed users, 10,000 compute minutes
• AI credits: $12 per user per month included on Premium

Where it ranks

GitLab is No. 10 in our Best Issue Tracking Software verdict.