Jira review

Jira is the most configurable issue tracker on this list, and that is both its strength and its cost. Every plan includes unlimited work items, customizable workflows, custom fields, automation, and backlog, board, timeline and calendar views, and Atlassian documents burndown charts and cycle time reporting for engineering teams. The free plan is generous for a small team at 10 users, though storage stops at 2 GB and automation at 150 steps per month for the whole site. Standard at $8.48 per user a month adds user roles and permissions, Rovo AI search, chat and agents, 250 GB of storage and 400 automation steps per user. Premium at $15.56 brings cross-team planning, dependency management and approval processes, which matter once several squads share releases. The trade-off is effort: Jira asks someone to design workflows and schemes, and SSO and SCIM need a separate Atlassian Guard subscription until Enterprise.

Who it is for

Engineering organizations that need configurable workflows, permissions and planning across many teams.

Price

Free for up to 10 users; Standard $8.48 per user per month, Premium $15.56.

$8.48 per user / month
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Backlog, list, board, timeline, calendar and summary views on every plan
• Customizable workflows, custom fields and automation
• Burndown charts, cycle time and capacity reporting
• Rovo AI search, chat and agents from Standard
• Cross-team planning, dependency management and approvals on Premium

Strengths and weaknesses

• Strength: Free plan covers 10 users with unlimited work items
• Strength: Standard scales to 100,000 users per site
• Strength: Deepest workflow and permission controls on this list
• Weakness: Free plan has 2 GB storage and 150 automation steps per month
• Weakness: SSO and SCIM need an Atlassian Guard subscription below Enterprise
• Weakness: More setup work than Linear or Shortcut

Key facts

• Free plan: Up to 10 users, 2 GB storage
• Plans: Free, Standard, Premium and Enterprise
• Automation: 400 steps per user per month on Standard
• Uptime SLA: 99.9% on Premium, 99.95% on Enterprise

Where it ranks

Jira is No. 3 in our Best Issue Tracking Software verdict and No. 6 in Best Project Management Software for Enterprise.