TopToolAdvisor
Project management · Shortlist

10 Best Issue Tracking Software of 2026

By the TopToolAdvisor research desk · Updated November 9, 2026 · Next review December 24, 2026 · 10 products scored

Our pickLinearProduct engineering teams that want a quick, opinionated tracker for bugs, sprints and releases.9.1

Our pick in brief

Linear is the best all-round issue tracker for software teams: it is quick to learn, includes cycles and triage on its free plan and adds release pipelines and issue SLAs on Business at $16. Jira remains the deepest option for organizations that need custom workflows, permissions and cross-team dependency planning, and its free plan covers 10 users. GitHub Issues is the best value when code already lives on GitHub, with Issues and Projects free and Team at $4 per user. Shortcut is a balanced middle option with iterations and roadmaps free for 10 users, and YouTrack gives every paid feature free to teams of 10 with a knowledge base and helpdesk built in. ClickUp and monday dev fit companies that want engineering on the same platform as other teams, Azure DevOps and GitLab suit teams already on those code platforms, and Zoho Sprints packs release and test management into an agile tool.

Quick answer

Linear is the best issue tracking software for product engineering teams in 2026, with cycles, triage and API access on its free plan and Basic at $10 per user a month billed yearly; Jira suits organizations that need custom workflows and cross-team planning, from $8.48 per user a month with a free plan for 10 users. GitHub Issues is the cheapest paid option at $4 per user a month on GitHub Team, and Issues and Projects are free on GitHub Free.

This list is for software teams that track bugs, plan sprints and ship releases. We compared documented features and published prices for 10 issue trackers and scored each on features, ease of use and value, looking hardest at sprint or cycle planning, triage and bug workflows, release tracking, links to code and pull requests, reporting and how far the free plan goes. Prices are the cheapest paid plan in US dollars as shown on the vendor's own pricing page on the date we checked. Where a page did not show US dollars from our location, the price is marked as pending.

By the numbers

Shortlist scores

  1. 1LinearProduct engineering teams that want a quick, opinionated tracker for bugs, sprints and releases.9.1
  2. 2GitHub IssuesTeams whose code already lives on GitHub and who want bugs and pull requests in one place.8.7
  3. 3JiraEngineering organizations that need configurable workflows, permissions and planning across many teams.8.7
  4. 4ShortcutSmall and growing software teams that want sprints and roadmaps without heavy configuration.8.6
  5. 5YouTrackTeams that want a full-featured tracker free for 10 users and cheap per-user pricing beyond that.8.6
  6. 6Azure DevOpsTeams on Microsoft and Azure that want boards, repos, pipelines and test plans in one suite.8.3
  7. 7ClickUpSoftware teams that share one workspace with product, design and business teams.8.3
  8. 8monday devProduct and engineering teams that want visual boards and dashboards shared with business teams.8.2
  9. 9Zoho SprintsBudget-conscious agile teams, especially those already using Zoho apps.8.2
  10. 10GitLabTeams that already run code and pipelines on GitLab and want planning in the same platform.8.0

How the scores work

Each product is rated out of 10 on the same three criteria, then ranked by the weighted total. Scores compare documented features and published prices, not hands-on testing.

  • 35%Features
  • 35%Ease of use
  • 30%Value

Read the scoring method

  1. No. 1, our pick

    Linear

    A fast issue tracker for product and engineering teams, built around issues, cycles, projects and initiatives.

    9.1of 10

    Best for Product engineering teams that want a quick, opinionated tracker for bugs, sprints and releases.

    Features
    9.0
    Ease of use
    9.5
    Value
    8.6

    Price

    Free plan with 250 issues; Basic $10 per user per month billed yearly, Business $16

    Quoted from the Linear pricing page on November 9, 2026: $10 per user/month Billed yearly

    Linear ranks first because it covers the full loop of a software team, from the triage inbox to cycles to releases, while staying the easiest tracker here to pick up. Every plan, including Free, gets issues, projects, cycles, initiatives, triage, issue sync, diffs and API and webhook access, so a small team can run real sprints before paying anything. The catch on Free is the cap of 250 issues and 2 teams, which an active team will reach quickly. Basic at $10 per user a month billed yearly lifts the issue cap and allows 5 teams. Business at $16 is where Linear becomes a release tool: it adds Releases with 15 pipelines, issue SLAs, triage rules, Insights analytics, private teams and guests. Linear also leans into AI, with the Linear Agent, MCP access and support for cloud coding agents on every plan. Dashboards, SAML, SCIM and audit logs are kept for Enterprise.

    Strengths

    • +Cycles, triage and API access are included on the free plan
    • +Business adds release pipelines and issue SLAs for teams that ship often
    • +Unlimited members on every plan

    Drawbacks

    • −Free plan stops at 250 issues and 2 teams
    • −Dashboards, SAML and SCIM need the Enterprise plan
    • −Releases and Insights are not on the $10 Basic plan
    Free plan
    Unlimited members, 2 teams, 250 issues
    Plans
    Free, Basic, Business and Enterprise
    Releases
    15 pipelines on Business, unlimited on Enterprise
    Customers
    More than 50,000 companies, per Linear

    Visit linear.app|See the Linear profile

  2. No. 2

    GitHub Issues

    Issue tracking built into GitHub repositories, with Projects for tables, boards and roadmaps next to the code.

    8.7of 10

    Best for Teams whose code already lives on GitHub and who want bugs and pull requests in one place.

    Features
    7.9
    Ease of use
    8.8
    Value
    9.4

    Price

    Free plan with Issues and Projects; Team $4 per user per month, Enterprise $21

    Quoted from the GitHub Issues pricing page on November 9, 2026: $ 4 USD per user / month

    GitHub Issues earns its place because it removes a tool for teams that already host code on GitHub. Issues track bugs, enhancements and requests, and GitHub's Projects feature lays issues and pull requests out as tables, boards or roadmaps with custom fields and views. Milestones group work in a repository, and GitHub Actions can run automation from repository events. GitHub also lets you assign an issue to Copilot to have an agent take on the change. All of this is on the free plan, and Team costs $4 per user a month for repository rules and Codespaces access, which makes it the cheapest paid option here. The limits are in planning depth. GitHub does not document sprint burndown or velocity reports on these pages, and cross-team portfolio planning is lighter than in Jira or YouTrack, so larger organizations often pair it with a dedicated tracker.

    Strengths

    • +Issues and Projects are included on the free plan
    • +Lowest paid entry price on this list at $4 per user
    • +Issues, pull requests and CI sit in one product

    Drawbacks

    • −No built-in sprint reports such as burndown or velocity charts
    • −Planning features are lighter than Jira or YouTrack
    • −Less suited to teams outside engineering
    Free plan
    Unlimited public and private repositories, Issues and Projects
    Plans
    Free, Team and Enterprise
    Projects views
    Tables, boards and roadmaps
    Enterprise trial
    30 days

    Visit github.com|See the GitHub Issues profile

  3. No. 3

    Jira

    Atlassian's work tracker for software teams, with customizable workflows, sprint boards and cross-team planning.

    8.7of 10

    Best for Engineering organizations that need configurable workflows, permissions and planning across many teams.

    Features
    9.6
    Ease of use
    8.0
    Value
    8.6

    Price

    Free for up to 10 users; Standard $8.48 per user per month, Premium $15.56

    Quoted from the Jira pricing page on November 9, 2026: $8.48 per user / month

    Jira is the most configurable issue tracker on this list, and that is both its strength and its cost. Every plan includes unlimited work items, customizable workflows, custom fields, automation, and backlog, board, timeline and calendar views, and Atlassian documents burndown charts and cycle time reporting for engineering teams. The free plan is generous for a small team at 10 users, though storage stops at 2 GB and automation at 150 steps per month for the whole site. Standard at $8.48 per user a month adds user roles and permissions, Rovo AI search, chat and agents, 250 GB of storage and 400 automation steps per user. Premium at $15.56 brings cross-team planning, dependency management and approval processes, which matter once several squads share releases. The trade-off is effort: Jira asks someone to design workflows and schemes, and SSO and SCIM need a separate Atlassian Guard subscription until Enterprise.

    Strengths

    • +Free plan covers 10 users with unlimited work items
    • +Standard scales to 100,000 users per site
    • +Deepest workflow and permission controls on this list

    Drawbacks

    • −Free plan has 2 GB storage and 150 automation steps per month
    • −SSO and SCIM need an Atlassian Guard subscription below Enterprise
    • −More setup work than Linear or Shortcut
    Free plan
    Up to 10 users, 2 GB storage
    Plans
    Free, Standard, Premium and Enterprise
    Automation
    400 steps per user per month on Standard
    Uptime SLA
    99.9% on Premium, 99.95% on Enterprise

    Visit atlassian.com|See the Jira profile

  4. No. 4

    Shortcut

    Project management for software teams with stories, epics, iterations, roadmaps and docs.

    8.6of 10

    Best for Small and growing software teams that want sprints and roadmaps without heavy configuration.

    Features
    8.3
    Ease of use
    8.9
    Value
    8.7

    Price

    Free plan for up to 10 users; Team $8.50 per user per month billed yearly, Business $12

    Quoted from the Shortcut pricing page on November 9, 2026: $ 8.50 Per user/month

    Shortcut sits between Linear's speed and Jira's depth. Its building blocks are stories and epics on Kanban boards, iterations for sprints, a backlog, roadmaps that plot epics over time and Docs that connect specs to the work. The free plan covers up to 10 users and already includes iterations, a roadmap, reports and GitHub, Slack and Figma integrations, which is more than most free tiers give a software team. Team at $8.50 per user a month billed yearly adds work in progress limits, up to 5 teams and 5 customizable workflows, automations and every integration. Business at $12 removes those caps and adds objectives and key results, advanced custom fields, advanced reports and separate workspaces for sandboxing. Shortcut has also added Korey, an AI agent for product engineering work, and an MCP server. SSO, SCIM and premier support SLAs are reserved for Enterprise.

    Strengths

    • +Free plan includes iterations, roadmap and docs for up to 10 users
    • +GitHub, Slack and Figma integrations on the free plan
    • +14 day full access trial with no credit card

    Drawbacks

    • −Free plan allows 1 team and 1 workflow
    • −OKRs and advanced reports need the $12 Business plan
    • −SSO and SCIM are Enterprise only
    Free plan
    Up to 10 users, 1 team, 1 workflow
    Plans
    Free, Team, Business and Enterprise
    Teams on Team plan
    Up to 5
    AI
    Korey agent and an MCP server

    Visit shortcut.com|See the Shortcut profile

  5. No. 5

    YouTrack

    JetBrains' issue tracker and project management tool with agile boards, a knowledge base and helpdesk projects.

    8.6of 10

    Best for Teams that want a full-featured tracker free for 10 users and cheap per-user pricing beyond that.

    Features
    8.9
    Ease of use
    7.8
    Value
    9.2

    Price

    Free for up to 10 users; from $4.50 per user per month billed annually for 11+ users

    Quoted from the YouTrack pricing page on November 9, 2026: Annual subscription prices start from $4.50 and decrease to $1.53 per user/month.

    YouTrack offers the most complete free plan on this list: teams of up to 10 users get every feature of the paid subscriptions apart from a custom logo, plus 30 GB of storage. That includes Scrum and Kanban board presets, custom agile boards, a knowledge base, whiteboards, helpdesk projects for external customers, and JetBrains AI features such as turning text into issues and summarizing long threads, which run on free weekly credits. Once a team passes 10 users, annual pricing starts at $4.50 per user a month and falls to $1.53 at 10,000 users, so it stays cheap at scale. Monthly billing starts at $5.40 per user. JetBrains also sells a Server version for teams that must self-host. The trade-off is that YouTrack exposes many settings, so it takes longer to configure than Linear or Shortcut, and there is no paid plan for teams under 11 users.

    Strengths

    • +Free plan for up to 10 users has every paid feature except a custom logo
    • +Per-user price falls as teams grow, down to $1.53 on annual billing
    • +Knowledge base and helpdesk sit in the same product

    Drawbacks

    • −Paid plans start at 11 users, so there is no small paid tier
    • −The interface has more options to learn than Linear or Shortcut
    • −Pricing page shows local currency outside the US
    Free plan
    Up to 10 users, 30 GB storage
    Paid plans
    From 11 users, monthly from $5.40 per user
    Helpdesk
    $5.50 per agent per month on annual billing
    Deployment
    Cloud or Server

    Visit jetbrains.com|See the YouTrack profile

  6. No. 6

    Azure DevOps

    Microsoft's developer suite, where Azure Boards handles work items, backlogs, sprints and delivery plans.

    8.3of 10

    Best for Teams on Microsoft and Azure that want boards, repos, pipelines and test plans in one suite.

    Features
    8.8
    Ease of use
    7.4
    Value
    8.8

    Price

    First 5 users free; Basic $6 per user per month after that, Basic + Test Plans $52

    Quoted from the Azure DevOps pricing page on November 9, 2026: First 5 users free, then $6 per user per month

    Azure DevOps is the most complete suite here for teams that want the tracker, the code and the pipelines from one vendor. Azure Boards covers work items for bugs, requirements and tasks, Kanban and Scrum boards, backlogs, sprint planning, portfolio management and delivery plans across teams, and it links commits and pull requests from GitHub or Azure Repos to work items. The pricing is unusual: the first 5 users in an organization get a Basic license free, and everyone after that pays $6 per user a month or stays a free Stakeholder. Stakeholders can create and edit work items and view boards, but not use the agile planning tools, which suits product owners and testers who only file and follow bugs. Basic + Test Plans at $52 adds test planning and execution. Microsoft lists more than 1,000 extensions. The interface is dense, and teams outside the Microsoft ecosystem may find it heavier than they need.

    Strengths

    • +First 5 users get Basic free, and Stakeholders are free beyond that
    • +Boards, repos and CI/CD come in one license
    • +More than 1,000 extensions

    Drawbacks

    • −Free Stakeholder users cannot use sprint planning or Kanban tools
    • −Test case management needs the $52 Basic + Test Plans license
    • −Interface is denser than the newer trackers here
    Free tier
    5 Basic users, unlimited Stakeholders
    Licenses
    Stakeholder, Basic, Basic + Test Plans
    Extensions
    1,000+
    Test Plans trial
    30 days

    Visit azure.microsoft.com|See the Azure DevOps profile

  7. No. 7

    ClickUp

    An all-in-one work platform with sprint and backlog management, docs, chat and Git integrations.

    8.3of 10

    Best for Software teams that share one workspace with product, design and business teams.

    Features
    8.6
    Ease of use
    7.8
    Value
    8.6

    Price

    Free Forever plan; Core $9 per user per month billed yearly, Business $17

    Quoted from the ClickUp pricing page on November 9, 2026: Core $ 9 Regular price $ 12 user / mo

    ClickUp suits software teams that do not want a separate tracker from the rest of the company. Its software team page documents backlogs, sprints and dependencies across more than 15 views, custom forms that turn bug reports into tasks, real time dashboards for velocity and releases, and links from GitHub, GitLab and Bitbucket commits and pull requests to tasks. It can import Jira issues and turn Jenkins, CircleCI and Sentry alerts into tasks. The Free Forever plan already includes sprint management, Kanban boards and time tracking for unlimited members, though storage is only 60 MB. Core at $9 per user a month billed yearly adds custom fields and task types, unlimited storage, unlimited Gantt charts and 1,000 automations a month. Business at $17 adds advanced dashboards, resource management, timesheets and time in status reports. The breadth that makes ClickUp useful across teams also means more configuration than a dev-first tracker.

    Strengths

    • +Free Forever plan has unlimited members and sprint management
    • +Docs, chat and whiteboards sit beside the backlog
    • +Business adds time in status reports and resource management

    Drawbacks

    • −Free plan storage is 60 MB
    • −Automations are capped per month by plan
    • −Breadth of features makes setup slower for a pure dev team
    Free plan
    Unlimited members, 60 MB storage
    Plans
    Free Forever, Core, Business, Enterprise and Max
    Automations
    1K per month on Core, 10K on Business
    Business price
    $17 per user per month billed yearly

    Visit clickup.com|See the ClickUp profile

  8. No. 8

    monday dev

    monday.com's product for development teams, with roadmaps, sprints, bug tracking and release plans on configurable boards.

    8.2of 10

    Best for Product and engineering teams that want visual boards and dashboards shared with business teams.

    Features
    8.2
    Ease of use
    8.6
    Value
    7.6

    Price

    See vendor pricing (USD check pending); seats sold in team sizes, billed annually or monthly

    We could not confirm a US price yet. Check the monday dev pricing page.

    monday dev brings monday.com's colorful boards to software work. The product page covers feature requests, roadmaps, sprint management, bug tracking, incident management, retrospectives and release management, with Scrum and Kanban boards, sprint automations and GitHub, GitLab and CircleCI integrations. Engineering metrics include burndown and velocity charts and AI sprint summaries. Basic includes unlimited free viewers, dev templates, capacity planning, an AI daily stand up and a dashboard based on 1 board. Sprint management with story points, timeline and Gantt views and guest access arrive on Standard, and Pro raises dashboards to 50 boards. Seats are sold in team-size steps rather than individually. The pricing page showed euros from our location, so the US price is pending. monday dev is easiest to justify when business teams already use monday.com and want to see engineering progress in the same place.

    Strengths

    • +Visual boards are easy for non-engineers to read
    • +Unlimited free viewers on every paid plan
    • +Capacity planning and AI daily stand ups from Basic

    Drawbacks

    • −Sprint management with story points starts on Standard, not Basic
    • −Seats are bought in team-size steps rather than one at a time
    • −No US dollar price confirmed from our location
    Plans
    Basic, Standard, Pro and Enterprise
    Viewers
    Unlimited free read-only viewers
    Dashboards
    1 board on Basic, up to 50 boards on Pro
    Integrations
    GitHub, GitLab and CircleCI

    Visit monday.com|See the monday dev profile

  9. No. 9

    Zoho Sprints

    Zoho's agile project management tool with Scrum and Kanban boards, release management and test cases.

    8.2of 10

    Best for Budget-conscious agile teams, especially those already using Zoho apps.

    Features
    8.0
    Ease of use
    8.0
    Value
    8.8

    Price

    See vendor pricing (USD check pending); free plan for 3 users

    We could not confirm a US price yet. Check the Zoho Sprints pricing page.

    Zoho Sprints is a full agile tracker at a lower price point than most of this list, though we could not confirm its US dollar prices from our location, so the price is pending. The free plan covers 3 users and 3 projects with unlimited work items and sprint cycles, Scrum and Kanban boards and agile reports. Starter, sold yearly for 12 to 100 users, adds epics, timesheets, an estimation planner for story points and integrations with source control tools. Elite adds client and vendor portals and custom roles, Premier adds release management, work in progress settings, sprint capacity planning and webhooks, and Enterprise adds objectives and key results, test case management and budget tracking. Zoho documents integrations with Jenkins, Azure DevOps and GitLab CI/CD. The plan ladder is long, so check which tier holds release management and test cases before committing.

    Strengths

    • +Free plan with unlimited work items and sprint cycles
    • +Client and vendor portals on Elite for outside collaborators
    • +Imports data from Jira, Azure DevOps and Trello

    Drawbacks

    • −Free plan is limited to 3 users and 3 projects
    • −Starter is yearly only and covers 12 to 100 users
    • −Release management needs the Premier plan
    Free plan
    3 users, 3 projects, 500 MB storage
    Plans
    Free, Starter, Elite, Premier and Enterprise
    Free trial
    15 days, no credit card
    Annual billing
    Elite and Premier charge 10 months for a year

    Visit zoho.com|See the Zoho Sprints profile

  10. No. 10

    GitLab

    A DevSecOps platform where issues, epics and boards sit beside code, CI/CD and security scanning.

    8.0of 10

    Best for Teams that already run code and pipelines on GitLab and want planning in the same platform.

    Features
    8.9
    Ease of use
    7.6
    Value
    7.4

    Price

    Free plan for 5 users per top-level group; Premium $29 per user per month billed annually

    Quoted from the GitLab pricing page on November 9, 2026: $ 29 per user/month, billed annually

    GitLab makes sense as an issue tracker when the code and pipelines already live there. Its agile delivery pages document issues, epics and requirements next to the code, issue boards with parent-child relationships and dependencies, Scrum, Kanban and requirement-based workflows, burnup and burndown charts and a Value Streams Dashboard. It also supports scaled frameworks such as SAFe, LeSS and Disciplined Agile. The free plan covers 5 users per top-level group with source code management, CI/CD and 400 compute minutes a month, which suits a small team. Premium at $29 per user a month billed annually is the highest entry price on this list, but it also buys advanced CI/CD, 10,000 compute minutes, team project management and $12 of GitLab Credits per user for AI features. Strategic portfolio management and value stream management sit on Ultimate, which has no published price. Teams that only need issue tracking will pay for a lot of platform they do not use.

    Strengths

    • +Planning, code, pipelines and security in one product
    • +Free plan includes source code management and CI/CD
    • +Ultimate adds portfolio and value stream management

    Drawbacks

    • −Free plan is limited to 5 users per top-level group
    • −Premium at $29 per user is the highest entry price here
    • −Ultimate pricing is not published
    Free plan
    5 users per top-level group, 400 compute minutes
    Plans
    Free, Premium and Ultimate
    Premium
    Unlimited licensed users, 10,000 compute minutes
    AI credits
    $12 per user per month included on Premium

    Visit gitlab.com|See the GitLab profile

What to check before you buy

Match the tracker to where your code lives

If your repositories are on GitHub, GitLab or Azure DevOps, their built-in trackers link issues to commits, pull requests and pipelines with no setup. GitHub Issues and Projects are free, GitLab's free plan covers 5 users per group and Azure DevOps gives the first 5 users Basic for free. Standalone tools such as Linear, Shortcut, Jira and ClickUp connect to these platforms through integrations.

Check how sprints and releases are handled

Linear calls sprints cycles and includes them on every plan, Shortcut calls them iterations and includes them free, and ClickUp includes sprint management on Free Forever. Release tracking varies more: Linear puts Releases on Business, Zoho Sprints puts release management on Premier and monday dev documents shareable release plans. Azure DevOps adds delivery plans for several teams on Basic.

Look at the free plan limits, not just the price

Free plans differ sharply. Linear caps Free at 250 issues and 2 teams, Jira at 10 users and 2 GB, Shortcut at 10 users and 1 team, YouTrack at 10 users with nearly every feature, and Zoho Sprints at 3 users and 3 projects. A team that expects to grow should price the first paid tier now.

Decide how much configuration you want

Jira, YouTrack and Azure DevOps let you design workflows, fields and permissions in detail, which suits larger organizations but takes time to set up. Linear and Shortcut make more choices for you and are faster to adopt. ClickUp and monday dev are flexible but built for many kinds of teams, not only engineering.

Plan for people who only file or follow bugs

Support staff, testers and stakeholders often need to report issues without a full seat. Azure DevOps offers a free Stakeholder role that can create and edit work items, monday dev includes unlimited free viewers and Linear adds guest accounts on Business. Count these users before comparing per-seat prices.

Common questions

What is the best issue tracking software?
Linear ranks first in our comparison for software teams because cycles, triage and API access are on its free plan and Basic costs $10 per user a month billed yearly. Jira is second for organizations that need configurable workflows and cross-team planning, and GitHub Issues is third for teams that keep their code on GitHub.
Is there free issue tracking software?
Yes. GitHub Issues and Projects are free on GitHub Free, Jira is free for up to 10 users, YouTrack is free for up to 10 users with nearly every paid feature, and Shortcut is free for up to 10 users. Linear's free plan has unlimited members but stops at 250 issues, and ClickUp Free Forever includes sprint management.
What is a good alternative to Jira for small teams?
Linear and Shortcut are the closest alternatives for small software teams that want less configuration. Linear Basic costs $10 per user a month billed yearly and Shortcut Team costs $8.50, and both have free plans with sprints. YouTrack is the closest match to Jira's depth and is free for up to 10 users.
Which issue tracker is cheapest for a growing team?
GitHub Team at $4 per user a month is the cheapest paid entry here. YouTrack starts at $4.50 per user a month billed annually from 11 users and falls to $1.53 per user at 10,000 users. Azure DevOps gives the first 5 users Basic free and charges $6 per user after that.
How did we rank these tools?
We compared documented features and published prices on each vendor's own site and scored every product on features, ease of use and value. The overall score is a weighted average: features 35%, ease of use 35% and value 30%. Prices are the cheapest paid plan in US dollars on the date we checked.

Questions or corrections: editorial@toptooladvisor.com

No affiliate links and no paid placement; see our disclosure and editorial policy. Vendors update prices without notice, so confirm on their site first.

Related shortlists