HotelRunner review

HotelRunner is the cheapest way onto this list. Instead of a flat subscription it charges a percentage of booking revenue, with a published monthly minimum: Essential Manage costs 0.75% with a $19.95 USD floor and covers the front desk and basic reporting, Essential Sell costs 1.25% with a $29.95 floor and adds the channel manager, central reservation system, booking engine, website and metasearch, and Essential Complete costs 1% with a $39.95 floor and combines both. Every Essential plan includes unlimited users, unlimited rooms and 50 rate plans, and all plans come with a mobile app, chat, email and phone support and assisted onboarding. Advanced plans add automated pricing, a review center, guest relationship tools and competitor rate analysis. It ranks ninth because the operational PMS is lighter than the tools above it, and percentage pricing becomes more expensive than a flat fee as revenue grows.

Who it is for

Small independent hotels and B&Bs on a tight budget that want distribution and a website from the first day.

Price

Essential Manage 0.75% of booking revenue with a $19.95 USD monthly minimum.

This subscription has a minimum fee of $19.95 USD per month.
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Front desk and basic reporting on the Essential Manage plan
• Channel manager, central reservation system and booking engine on Essential Sell
• Website, content manager and metasearch on Essential Sell
• Unlimited users, unlimited rooms and 50 rate plans on Essential plans
• Autopilot pricing, review center and competition analysis on Advanced plans

Strengths and weaknesses

• Strength: Lowest published minimum fee on this list
• Strength: Unlimited users and rooms on every Essential plan
• Strength: Chat, email and phone support with assisted onboarding on all plans
• Weakness: Percentage pricing grows with booking revenue
• Weakness: Front desk tools are lighter than full hotel PMS products
• Weakness: Advanced plans require a sales conversation

Key facts

• Starting price: $19.95 USD a month minimum
• Fee model: 0.75% to 1.25% of booking revenue
• Users and rooms: Unlimited
• Rate plans: 50 on Essential plans

Where it ranks

HotelRunner is No. 8 in our Best Hotel Management Software verdict.