TopToolAdvisor

Review · Industry software

ICANotes review

A behavioral health EHR known for structured clinical documentation, with plans for notes only, non-prescribing therapists and prescribing providers.

By the TopToolAdvisor research desk · Updated November 6, 2026

Features (35%)
8.4
Ease of use (35%)
7.4
Value (30%)
7.8

ICANotes focuses on clinical documentation for behavioral health, and its plans reflect that. Notes Only costs $35 a month for part-time clinicians with 60 notes a month, or $55 for unlimited notes, and gives you pre-configured templates for progress notes, treatment plans and assessments. Non-Prescribing, the plan most therapists will want, adds scheduling with automated reminders, secure messaging, a HIPAA-compliant client portal, billing tools and outcome reporting for $45 part-time or $75 full-time. Prescribing adds e-prescribing, medication management and lab ordering from $138. Telehealth is $20 per user a month, an AI Scribe add-on is available, and non-clinical users have their own pricing. A $99 activation fee applies, and claims, text reminders and statements are quoted by sales rather than published, which makes the full cost harder to compare. ICANotes ranks below the therapy-first systems on ease of use and transparency, but practices with psychiatrists will value its prescribing depth.

Who it is for

Psychiatric practices and therapists who want fast, compliant structured notes, including practices with prescribers.

Price

Part-time Notes Only from $35 per month; Non-Prescribing $45 part-time or $75 full-time; Prescribing from $138; $99 activation fee.

Efficient, compliant note-taking made easy. $35/mo
Quoted from the vendor pricing page on November 6, 2026.

Key features

  • Pre-configured clinical templates for progress notes, treatment plans and assessments
  • Appointment scheduling with automated reminders on the Non-Prescribing plan
  • Secure messaging and a HIPAA-compliant client portal
  • e-Prescribing with medication management and lab ordering on the Prescribing plan
  • Telehealth at $20 per user per month and an AI Scribe add-on

Strengths and weaknesses

  • Strength: Cheaper part-time plans with monthly note limits
  • Strength: Strong fit for psychiatric prescribers
  • Strength: A Notes Only plan for clinicians who bill elsewhere
  • Weakness: A $99 activation fee applies
  • Weakness: Claims, text reminders and statements are priced by sales contact
  • Weakness: Part-time plans cap notes at 60 or 100 a month

Key facts

  • Notes Only: $35 part-time, $55 full-time a month
  • Non-Prescribing: $45 part-time, $75 full-time a month
  • Prescribing: $138 part-time, $213 full-time a month
  • Activation fee: $99

Where it ranks

ICANotes is No. 8 in our Best Therapy Practice Management Software verdict.

Alternatives we scored

Visit icanotes.com · Questions or corrections: editorial@toptooladvisor.com