Innago review

Innago is the simplest pricing story here: the landlord pays nothing for any feature. Its pricing page lists direct support, late fee and invoice automation, online leasing and document storage, financial tracking and reporting, work order tracking, messaging, custom applications with screening, and online rent payments as free, with no setup fee, monthly fee or contract. The FAQ explains how the company earns money: tenants pay $2 per ACH payment and 2.99% on card payments, and applicants cover screening at $30 to $35. For a landlord with a handful of units this means maintenance and rent run in one place with no plan to outgrow. Work orders let you log repair requests and track them to completion, and invoice automation handles recurring charges and late fees. The main limits are support hours, which run on weekdays only, and fees, since tenants carry the cost of every online payment.

Who it is for

Landlords who want every feature, including work order tracking and invoicing, without ever seeing an upgrade screen.

Price

Free for landlords: no monthly fee, setup fee or contract; tenants pay transaction and screening fees.

No monthly fee. No setup fee. No contract.
Quoted from the vendor pricing page on November 11, 2026.

Key features

• Online rental payments by ACH or card with autopay
• Late fees and invoice automation
• Work order tracking for maintenance requests
• Online leasing with e-signatures and document storage
• Financial tracking and reporting with tenant messaging

Strengths and weaknesses

• Strength: No paid plan exists, so nothing is held back for an upgrade
• Strength: Work orders, leases and invoicing are all included
• Strength: Phone, email and live chat support on weekdays
• Weakness: Tenants pay $2 per ACH payment and 2.99% on cards
• Weakness: Screening costs the applicant $30 to $35
• Weakness: Support runs weekdays 9 am to 5 pm EST only

Key facts

• Free plan: Yes, all features, no paid tier
• Tenant ACH fee: $2 per payment
• Card fee: 2.99% paid by the tenant
• Screening: $30 to $35, charged to the applicant by default
• Support: Phone, email and chat, weekdays 9 am to 5 pm EST

Where it ranks

Innago is No. 3 in our Best Free Property Management Software verdict.