Review · Websites & hosting
IONOS MyWebsite review
IONOS's website builder for small businesses, sold in GBP with a personal consultant and phone support.
By the TopToolAdvisor research desk · Updated November 10, 2026
- Features (35%)
- 7.8
- Ease of use (35%)
- 8.4
- Value (30%)
- 8.2
IONOS MyWebsite is the most UK-native option here in how it sells. The UK site prices every package in pounds and states that all prices exclude VAT charged at 20%, which makes the real bill easy to work out. Plus, the package IONOS marks as its bestseller, shows £1 per month for 12 months before rising to £16, and Starter shows £6 per month for 6 months before rising to £10. Every package comes with 24/7 premium support and a personal consultant, and IONOS lists UK freephone numbers, which suits owners who want to talk to someone rather than read help articles. The builder uses AI-generated templates optimized for mobile and includes marketing tools, but it is less flexible than Wix or WordPress.com for custom layouts or a large shop. The main thing to plan for is the renewal: the jump from introductory to standard prices is large, so budget on the standard rate.
Who it is for
UK small businesses that want prices in pounds and a named consultant on the phone.
Price
See vendor pricing (USD check pending). The UK page lists Plus at £1 per month for 12 months, then £16, and Starter at £6 for 6 months, then £10, all excluding VAT.
US price check pending. See the vendor pricing page.
Key features
- Three packages: Starter, Plus and Pro, priced in GBP
- Prices shown excluding VAT, which IONOS states is charged at 20%
- 24/7 premium support with your own consultant
- AI-generated templates optimized for mobile
- Plus includes 10 GB webspace and a 2 GB email mailbox
Strengths and weaknesses
- Strength: UK pricing in pounds with VAT stated clearly
- Strength: A personal consultant and UK freephone support lines
- Strength: Very low first-year price on Plus
- Weakness: Introductory prices rise sharply after the first term
- Weakness: Prices exclude VAT, so the checkout total is 20% higher
- Weakness: No USD price shown, so our USD check is pending
Key facts
- Packages: Starter, Plus, Pro
- VAT: Prices exclude VAT charged at 20%
- Support: 24/7, with a personal consultant
- Plus storage: 10 GB webspace, 2 GB mailbox
Where it ranks
IONOS MyWebsite is No. 6 in our Best Website Builders in the UK verdict.
Alternatives we scored
- Wix8.7
- Shopify8.5
- Squarespace8.4
- WordPress.com8.3
Visit ionos.co.uk · Questions or corrections: editorial@toptooladvisor.com