Jetpack CRM review

Jetpack CRM is the simplest self-hosted option for owners who mainly need to catch leads and bill clients. The free plugin includes front-end forms that collect leads from posts, pages or widgets straight into the CRM, and its activity log records events such as a filled-out web form, so you can see where a contact came from. Beyond leads, it handles quotes, invoices, transactions and a client portal where contacts view proposals and files, which makes it a fit for freelancers and agencies. Paid bundles add extensions: the Freelancer bundle costs $11 a month billed yearly and includes Gravity Forms sync, Invoicing Pro and PayPal and Stripe connections, while Entrepreneur at $17 a month unlocks all 30+ extensions, including Contact Form 7 sync, automations and mail campaigns. That split is the catch, since email marketing and automation are not in the free core. Owners who want campaigns from day one may prefer FluentCRM.

Who it is for

Freelancers and small service businesses that want leads, quotes and invoices in one WordPress plugin.

Price

Free core plugin; Freelancer bundle from $11 a month billed yearly.

Freelancer All the essential tools to drive your business forward. $ 11 per month billed yearly
Quoted from the vendor pricing page on November 10, 2026.

Key features

• Front-end forms that collect leads from posts, pages or widgets into the CRM
• Lead capture through Contact Form 7, Gravity Forms and Jetpack Forms
• Quotes, invoices and a client portal for contacts
• Activity log that records events such as a filled web form
• WooCommerce order and payment sync

Strengths and weaknesses

• Strength: Core CRM is free and runs inside WordPress
• Strength: Freelancer bundle at $11 a month adds Gravity Forms sync and invoicing extensions
• Strength: Quick setup with a welcome wizard
• Weakness: Email campaigns and automations need paid extensions
• Weakness: Contact Form 7 sync is in the higher Entrepreneur bundle
• Weakness: Smaller user base than FluentCRM or HubSpot, at 30,000+ installs

Key facts

• Active installations: 30,000+ (WordPress.org)
• Freelancer: $11 a month billed yearly, 4 extensions
• Entrepreneur: $17 a month billed yearly, all 30+ extensions
• Money-back guarantee: 14 days

Where it ranks

Jetpack CRM is No. 5 in our Best CRM for WordPress verdict.