TopToolAdvisor

Review · Industry software

Keela review

A nonprofit CRM that bundles donor and volunteer management, email marketing and donation forms, priced by contact count.

By the TopToolAdvisor research desk · Updated November 6, 2026

Features (35%)
7.9
Ease of use (35%)
8.3
Value (30%)
7.4

Keela puts donor management and email marketing in one product, which saves smaller teams from syncing a separate email tool. Each contact record holds donations, emails and event participation, and every plan includes donor and volunteer management, membership and project management, reporting, automation, unlimited email sends and templates, unlimited donation forms and compliant tax receipts. Keela charges no transaction fees. Pricing is by contact count: $164 a month billed annually for up to 1,000 contacts, rising to $438 for 7,501 to 10,000, with monthly billing about 23% higher. That makes Keela more expensive than Little Green Light for the same database size, and several features that larger teams want, including donor pipelines, texting and wealth screening, are add-ons sold through sales. Standard support is unlimited email, a knowledge base and training videos; live chat and scheduled phone support come with Premium Care from $200 a month.

Who it is for

Small nonprofits that want donor management and email marketing in one tool with no transaction fees.

Price

From $164 per month billed annually for up to 1,000 contacts; $190 billed monthly.

Up to 1000 Contacts Plans starting from $164 /month
Quoted from the vendor pricing page on November 6, 2026.

Key features

  • Donor and volunteer management with full contact history
  • Email marketing with unlimited emails and templates
  • Unlimited donation forms, automatic and compliant tax receipts
  • Membership management, project management and automation
  • Add-ons for pipelines, texting, wealth screening and Premium Care support

Strengths and weaknesses

  • Strength: Unlimited forms, emails and donations on every plan
  • Strength: No transaction fees
  • Strength: Annual billing saves up to 23%
  • Weakness: Higher entry price than Little Green Light or Neon CRM
  • Weakness: Pipelines, texting and wealth screening are add-ons
  • Weakness: Live chat and phone support need Premium Care from $200 a month

Key facts

  • Free plan: No
  • Pricing basis: Contacts, $164 to $438 a month billed annually up to 10,000
  • Transaction fees: None
  • Support: Unlimited email support included; Premium Care from $200 a month

Where it ranks

Keela is No. 6 in our Best Nonprofit CRM verdict.

Alternatives we scored

Visit keela.co · Questions or corrections: editorial@toptooladvisor.com