Kixie review

Kixie combines a business phone system with a PowerDialer, which suits teams that take inbound calls as well as run outbound sessions. Its pricing page shows three plans: Professional with phone service, CRM integration, SMS, voicemail drop and live call coaching; Single-Line PowerDialer with one-line dialing and calling session management; and Multi-Line PowerDialer, which dials up to four lines at once and adds AI Human Voice Detection as a premium add-on. Every plan includes IVR, ring groups, call queues, call recording, rule-based routing, a developer API and unlimited minutes in the US and Canada. Kixie logs calls, texts, outcomes and recordings to CRMs including HubSpot, Salesforce, Pipedrive, Zoho and HighLevel. ConnectionBoost, which covers local presence and number reputation, and conversation intelligence are add-ons. The pricing page did not show dollar amounts when we checked, so confirm the per-seat cost with Kixie.

Who it is for

Inside sales teams on HubSpot, Salesforce, Pipedrive or HighLevel that want a business phone plus multi-line dialing in one tool.

Price

See vendor pricing (USD check pending); Multi-Line PowerDialer plan dials up to 4 lines.

US price check pending. See the vendor pricing page.

Key features

• Multi-Line PowerDialer that dials up to 4 lines at once
• AI Human Voice Detection on the Multi-Line plan
• Unlimited minutes for calls in the US and Canada
• Calls, texts, outcomes and recordings logged to the CRM
• ConnectionBoost with local presence and number reputation monitoring

Strengths and weaknesses

• Strength: Inbound IVR, ring groups and call queues on every plan
• Strength: 7-day free trial with no credit card
• Strength: Business phone, SMS and dialer in one product
• Weakness: Prices are not shown on the pricing page
• Weakness: ConnectionBoost and conversation intelligence are premium add-ons
• Weakness: Parallel dialing tops out at 4 lines

Key facts

• Plans: Professional, Single-Line PowerDialer, Multi-Line PowerDialer
• Lines: Up to 4 on Multi-Line
• Free trial: 7 days, no credit card
• Minutes: Unlimited in the US and Canada

Where it ranks

Kixie is No. 5 in our Best Sales Dialer Software verdict.