TopToolAdvisor

Review · Sales & CRM

Orum review

An AI sales dialer for SDR and BDR teams that pairs parallel and power dialing with agents for phone data, connections and coaching.

By the TopToolAdvisor research desk · Updated November 7, 2026

Features (35%)
9.4
Ease of use (35%)
8.7
Value (30%)
7.6

Orum is built for one job: getting cold callers in front of live prospects as often as possible. The pricing page lists power and parallel dialing, unlimited dials, data enrichment, AI detection, international calling, voicemail drop and a voicemail sequencer in the core plan, along with up to 10 caller IDs a month. Its Operator agent handles phone trees and voicemail during parallel sessions so the rep joins only when a person is on the line, and Scout reviews dialing history to flag dead numbers. Managers get a virtual salesfloor with rooms, live listen and spotlighting. The trade-offs are commercial: Orum does not publish prices, asks for a minimum of 9 seats, and sells AI roleplay and scorecards as an add-on. A free trial is capped at 500 dials. For an SDR floor that lives on the phone, it has the deepest dialing toolkit on this list.

Who it is for

SDR and BDR teams of nine or more reps who cold call all day and want parallel dialing with phone tree and voicemail handling.

Price

See vendor pricing (USD check pending); quote-based, minimum 9 seats.

US price check pending. See the vendor pricing page.

Key features

  • Power dialer and parallel dialer included in the plan
  • Operator agent that clears phone trees and drops voicemails before connecting the rep
  • Scout agent that flags dead numbers and finds the number that answers
  • Virtual Salesfloor with rooms, live listen and Slack integration
  • AI call summaries, objection detection and a call library

Strengths and weaknesses

  • Strength: No dial limits on any paid plan
  • Strength: Calling into the US, Canada and 160+ international countries and regions
  • Strength: Integrates with Salesforce, HubSpot, Outreach, Salesloft and Gong
  • Weakness: Prices are not published and require a quote form
  • Weakness: Minimum of 9 seats rules out very small teams
  • Weakness: AI roleplay and scorecards are a paid add-on

Key facts

  • Seat minimum: 9 seats
  • Free trial: Limited to 500 dials
  • Dial limits: None on paid plans
  • Caller IDs: Up to 10 per month

Where it ranks

Orum is No. 1 in our Best Sales Dialer Software verdict.

Alternatives we scored

Visit orum.com · Questions or corrections: editorial@toptooladvisor.com