Review · HR & recruiting
Matter review
Kudos and feedback software that runs inside Slack and Microsoft Teams, with a free plan and low-cost rewards tiers.
By the TopToolAdvisor research desk · Updated November 7, 2026
- Features (35%)
- 7.6
- Ease of use (35%)
- 9.2
- Value (30%)
- 9.4
Matter is the lowest-cost way on this list to get a peer recognition habit going. The free plan covers unlimited users with kudos recognition, a library of 10 default kudos templates and Feedback Friday, an automatic reminder that nudges people to recognize each other. Basic, at $1 per user per month billed annually or $2 monthly, adds birthday and work anniversary celebrations, custom kudos tied to company values and analytics. Pro, at $3 per user per month billed annually, turns kudos into rewards: eGift cards from more than 3,500 brands across 200+ countries billed at face value, company swag and challenges and incentives. Enterprise adds Slack Enterprise Grid support, manager dashboards and custom contracts. A surveys add-on for pulse and eNPS surveys costs $2 more per user. The limits are that Matter lives inside Slack and Teams, HRIS integration is an add-on, and the feature set is lighter than the platforms above it for formal awards.
Who it is for
Slack or Teams based companies that want to start peer kudos for free and add rewards later.
Price
Free plan for unlimited users; Basic $1 per user per month billed annually; Pro with rewards $3.
Billed annually at $1 per user per month
Quoted from the vendor pricing page on November 7, 2026.
Key features
- Kudos recognition with a template library
- Feedback Friday reminders that prompt people to recognize each other
- Birthday and work anniversary celebrations on paid plans
- Custom kudos for company values
- eGift cards from 3,500+ brands across 200+ countries on Pro
Strengths and weaknesses
- Strength: Permanent free plan with unlimited users
- Strength: Rewards billed at face value with no markup
- Strength: 14-day trial on paid plans with no credit card
- Weakness: Rewards and challenges need the Pro plan at $3 per user
- Weakness: HRIS integration is a paid add-on
- Weakness: Works through Slack and Teams, so it suits desk-based teams best
Key facts
- Free plan: Unlimited users, kudos and Feedback Friday
- Basic: $1 per user per month annually, $2 monthly
- Pro: $3 per user per month annually, $4 monthly
- Surveys add-on: $2 per user per month annually
Where it ranks
Matter is No. 3 in our Best Employee Recognition Software verdict.
Alternatives we scored
Visit matterapp.com · Questions or corrections: editorial@toptooladvisor.com