My AI Front Desk review

My AI Front Desk, branded Frontdesk on its site, sells the receptionist as part of a wider AI front office. Business-in-a-Box costs $99 a month, or $79 billed annually, and includes 200 voice minutes plus 100 website chatbot conversations, 400 SMS, 500 drafted emails, 300 form submissions, an AI-native CRM and unlimited follow-up sequences. The AI can also place up to 20 outbound calls a day for reminders and follow-ups, and a pool of 1,000 overage credits with auto-reload covers spikes. It supports 20+ languages and Zapier, and the vendor says setup takes 5 minutes. The bundle is good value if you would otherwise pay separately for chat and texting, but it also means more to configure than a call-only tool. There is a single self-serve plan; volume pricing, API access and custom integrations need a Partner or Enterprise quote.

Who it is for

small businesses that want phone, chat and SMS in one plan

Price

Business-in-a-Box from $99 per month, or $79 per month billed annually, with 200 voice minutes.

Answering phone calls starts at $99/mo on Business-in-a-Box, or $79/mo billed annually
Quoted from the vendor pricing page on November 12, 2026.

Key features

• 200 voice minutes, 100 chatbot conversations and 400 SMS a month
• AI-native CRM with unlimited sequence automation workflows
• Up to 20 outbound calls a day for reminders and follow-ups
• 20+ languages
• Zapier and a verified outbound number

Strengths and weaknesses

• Strength: One plan covers phone, web chat, SMS, CRM and automations
• Strength: Annual billing cuts the price to $79 a month
• Strength: 1,000 monthly overage credits with auto-reload
• Weakness: Only one self-serve plan; the next step is custom Partner or Enterprise pricing
• Weakness: API access and custom integrations are on Partner or Enterprise
• Weakness: Outbound calls have a hard cap of 20 per day

Key facts

• Starting price: $99 per month, or $79 billed annually
• Voice minutes: 200 per month
• Free trial: 7 days
• Languages: 20+

Where it ranks

My AI Front Desk is No. 6 in our Best AI Receptionists verdict.