Review · Sales & CRM
PhoneBurner review
A power dialer with a built-in CRM, unlimited power dialing and call reputation tools for outreach teams.
By the TopToolAdvisor research desk · Updated November 7, 2026
- Features (35%)
- 8.0
- Ease of use (35%)
- 8.6
- Value (30%)
- 7.4
PhoneBurner is a single-line power dialer with its own CRM, aimed at teams that want every connected call to be a real conversation. All three plans include unlimited power dialing, workflow automation, sales cadences, custom dispositions, 1-click voicemails, email sending, click-to-call and call tracking. Standard costs $140 per user per month billed annually, or $165 monthly. Professional at $165 adds softphone dialing in the browser, Krisp noise cancellation, live call monitoring and coaching and an open API, and Premium at $183 adds a PhoneBurner number, custom inbound routing, call transcription with an AI note taker and SMS. Number monitoring and spam flag remediation come through the ARMOR add-on. PhoneBurner serves financial services, insurance, mortgage and solar teams among others. It does not offer parallel dialing, so it suits relationship calling better than cold B2B list blitzes, and the entry price is higher than phone systems with dialers.
Who it is for
Insurance, mortgage, financial services and solar teams that make one-to-one calls all day and want unlimited power dialing.
Price
Standard from $140 per user per month billed annually ($165 monthly); Professional $165, Premium $183.
$140 per user/month billed annually
Quoted from the vendor pricing page on November 7, 2026.
Key features
- Unlimited power dialing on every plan
- Built-in CRM with workflow automation and sales cadences
- 1-click voicemails and email sending during sessions
- Live call monitoring and coaching on Professional
- ARMOR number monitoring and spam flag remediation add-on
Strengths and weaknesses
- Strength: Free team admin account included
- Strength: Over 100 integrations including Salesforce, HubSpot and Zoho
- Strength: Delay-free connections and a Tier 1 carrier on every plan
- Weakness: $140 entry price is high for a single-line dialer
- Weakness: Softphone dialing in the browser starts on Professional
- Weakness: Call transcription, SMS and inbound routing need Premium
Key facts
- Plans: Standard $140, Professional $165, Premium $183 per user per month billed annually
- Contact import limit: 10,000, 20,000 or 50,000 per month by plan
- Call recording storage: 30 days, 90 days or unlimited
- Free trial: Yes, with free minutes
Where it ranks
PhoneBurner is No. 9 in our Best Sales Dialer Software verdict.
Alternatives we scored
- Orum8.6
- Nooks8.5
- Salesfinity8.5
- Trellus8.4
Visit phoneburner.com · Questions or corrections: editorial@toptooladvisor.com