Phorest review

Phorest focuses on keeping clients coming back. Every plan includes unlimited devices and unlimited staff, online booking around the clock, an appointment calendar and waiting list, stored cards for no-show protection and online gift cards. The Grow plan adds pre-send digital consultation forms, the Phorest Reconnect win-back tool, a digital TreatCard loyalty program and an online store, while Complete Advantage adds an online reputation manager, staff goals, client referrals and an AI client cheat sheet. Elite rolls the add-ons into one plan. Free SMS allowances rise by plan, and extra messages cost 5 cents each. Phorest sets up the software for you, importing clients, staff and products. The weak spot is transparency: every plan is quote-only, and the company positions its plans for salons with 3 or more staff, so solo stylists will find cheaper published options above.

Who it is for

Salons with 3 or more staff that want strong retention marketing and unlimited staff and devices.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Starter, Grow, Complete Advantage and Elite plans with unlimited staff and devices
• Online booking 24/7, appointment calendar and waiting list
• Stored cards for no-show protection and online gift cards
• Digital consultation forms, TreatCard loyalty and an online store on Grow
• Online reputation manager, staff goals and client referrals on Complete Advantage

Strengths and weaknesses

• Strength: Unlimited staff and devices on every plan
• Strength: Deep retention and loyalty marketing
• Strength: Plans for both salons and medspas
• Weakness: No published prices; every plan is by quote
• Weakness: Aimed at salons with 3 or more staff
• Weakness: SMS beyond the free allowance costs 5 cents each

Key facts

• Plans: Starter, Grow, Complete Advantage, Elite
• Staff and devices: Unlimited on every plan
• SMS rate: 5 cents per SMS beyond the free allowance
• Target size: Salons and medspas with 3+ staff

Where it ranks

Phorest is No. 9 in our Best Salon Booking Software verdict.