Review · Industry software
Ringy review
A sales CRM with a built-in VoIP softphone, texting and drip campaigns, sold to insurance agents and other phone-based sales teams.
By the TopToolAdvisor research desk · Updated November 9, 2026
- Features (35%)
- 7.4
- Ease of use (35%)
- 8.4
- Value (30%)
- 8.0
Ringy is a calling-first sales CRM that lists insurance as one of its main use cases. One plan at $119 per month bundles the CRM with a cloud VoIP softphone, click-to-call dialing, a lead management and distribution system, reports and analytics, call recording, SMS and email drip campaigns, a sales pipeline, tags and agent coaching. It includes 1,000 outbound minutes and 1,000 texts a month, with unused usage rolling over, and inbound calls and texts are free. Beyond that, outbound texts and minutes cost a cent each and local numbers $1 per month. Add-ons cover a power dialer at $70, AI call scripting at $10 and AI reply tools at $10. What Ringy lacks is anything for the book of business: there are no policy records, carrier fields or renewal tools, and no AMS sync. It is a strong prospecting tool for agents who work purchased leads by phone, not a system for servicing clients.
Who it is for
Insurance agents who buy leads and spend most of the day calling and texting prospects.
Price
Ringy CRM $119 per month including softphone, 1,000 minutes and 1,000 texts; power dialer add-on $70.
$119 /mo
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Cloud VoIP softphone with click-to-call dialing
- SMS and email drip automation campaigns
- Lead management and lead distribution
- Local ID numbers for outbound calls
- Call recording, reports and agent coaching
Strengths and weaknesses
- Strength: Calling and texting included in one monthly price
- Strength: 1,000 minutes and 1,000 texts a month included, with rollover
- Strength: Free inbound calls and texts
- Weakness: No policy, carrier or renewal records
- Weakness: Power dialer is a $70 per month add-on
- Weakness: Built for prospecting more than servicing an existing book
Key facts
- Included usage: 1,000 minutes and 1,000 texts per month
- Add-ons: Power Dialer $70, Call Scripting $10, AI Tools $10 per month
- Usage rates: $0.01 per outbound text, $0.01 per outbound minute, $1 per local number
Where it ranks
Ringy is No. 9 in our Best CRM for Insurance Agents verdict.
Alternatives we scored
- AgencyZoom8.8
- AgencyBloc8.5
- NowCerts8.5
- HubSpot CRM8.4
Visit ringy.com · Questions or corrections: editorial@toptooladvisor.com