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Review · Industry software

Ringy review

A sales CRM with a built-in VoIP softphone, texting and drip campaigns, sold to insurance agents and other phone-based sales teams.

By the TopToolAdvisor research desk · Updated November 9, 2026

Features (35%)
7.4
Ease of use (35%)
8.4
Value (30%)
8.0

Ringy is a calling-first sales CRM that lists insurance as one of its main use cases. One plan at $119 per month bundles the CRM with a cloud VoIP softphone, click-to-call dialing, a lead management and distribution system, reports and analytics, call recording, SMS and email drip campaigns, a sales pipeline, tags and agent coaching. It includes 1,000 outbound minutes and 1,000 texts a month, with unused usage rolling over, and inbound calls and texts are free. Beyond that, outbound texts and minutes cost a cent each and local numbers $1 per month. Add-ons cover a power dialer at $70, AI call scripting at $10 and AI reply tools at $10. What Ringy lacks is anything for the book of business: there are no policy records, carrier fields or renewal tools, and no AMS sync. It is a strong prospecting tool for agents who work purchased leads by phone, not a system for servicing clients.

Who it is for

Insurance agents who buy leads and spend most of the day calling and texting prospects.

Price

Ringy CRM $119 per month including softphone, 1,000 minutes and 1,000 texts; power dialer add-on $70.

$119 /mo
Quoted from the vendor pricing page on November 9, 2026.

Key features

  • Cloud VoIP softphone with click-to-call dialing
  • SMS and email drip automation campaigns
  • Lead management and lead distribution
  • Local ID numbers for outbound calls
  • Call recording, reports and agent coaching

Strengths and weaknesses

  • Strength: Calling and texting included in one monthly price
  • Strength: 1,000 minutes and 1,000 texts a month included, with rollover
  • Strength: Free inbound calls and texts
  • Weakness: No policy, carrier or renewal records
  • Weakness: Power dialer is a $70 per month add-on
  • Weakness: Built for prospecting more than servicing an existing book

Key facts

  • Included usage: 1,000 minutes and 1,000 texts per month
  • Add-ons: Power Dialer $70, Call Scripting $10, AI Tools $10 per month
  • Usage rates: $0.01 per outbound text, $0.01 per outbound minute, $1 per local number

Where it ranks

Ringy is No. 9 in our Best CRM for Insurance Agents verdict.

Alternatives we scored

Visit ringy.com · Questions or corrections: editorial@toptooladvisor.com