Salesforce review

Salesforce is on this list for contractors that have outgrown simpler tools and want one CRM across estimating, preconstruction and service divisions. The Free Suite costs nothing, and Starter Suite at $25 per user a month, billed monthly or annually, adds lead, account, contact and opportunity management, built-in sales flows and lead routing, automatic syncing of emails, events and contacts, and email marketing with analytics. Higher editions add forecasting, deeper automation and customization, with Pro Suite at $100 and Core at $195 per user a month billed annually. Buildertrend also lists Salesforce among the CRMs it syncs with. The drawback is that none of this is built for construction. Bid logs, project types, estimator assignments and handoffs to your project software all have to be configured, which usually means an admin or consultant. That setup effort is why it ranks last for ease of use here.

Who it is for

Larger contractors with several divisions or an in-house admin who need a CRM they can customize heavily.

Price

Free Suite at $0; Starter Suite from $25 per user per month, billed monthly or annually.

$ 25 USD/User/Month (Billed monthly or annually)
Quoted from the vendor pricing page on November 10, 2026.

Key features

• Lead, account, contact and opportunity management
• Built-in sales flows and lead routing on Starter Suite
• AI that syncs emails, events and contacts automatically
• Dynamic email marketing and analytics
• Higher editions with advanced forecasting, automation and customization

Strengths and weaknesses

• Strength: Free Suite and a low-cost Starter Suite to begin
• Strength: Scales to complex, multi-division sales teams
• Strength: Starter Suite can be billed monthly, with no annual commitment
• Weakness: No construction features out of the box
• Weakness: Pro Suite jumps to $100 per user a month billed annually
• Weakness: Customization usually needs an admin or consultant

Key facts

• Editions: Free Suite $0, Starter Suite $25, Pro Suite $100, Core $195, Advanced $395, Max $550 per user a month
• Starter billing: Monthly or annually
• Higher-tier billing: Pro Suite and above billed annually
• Storage: 10GB per org on lower editions

Where it ranks

Salesforce is No. 9 in our Best CRM for Construction verdict and No. 9 in Best CRM for WordPress.