Service Fusion review

Service Fusion stands out for pricing by company rather than by user. Every plan includes unlimited users, so adding a dispatcher, a CSR or a seasonal tech does not change the bill. Starter costs $208 a month billed annually, or $245 month to month, and covers customer management, estimates and jobs, scheduling and dispatching, integrated payments, invoicing, a QuickBooks integration, reporting and text alerts. Plus, at $325 billed annually, adds job photo uploads, inventory management, job costing and integrated voice and text. Customer web portals, eSign documents, progressive billing with recurring invoicing, ServiceCall.ai and GPS fleet tracking are listed as add-ons on Starter. Service Fusion also offers a flat rate integration and homeowner financing. The downside is that a one-truck shop pays more than it would with Jobber or Housecall Pro Basic, and the pricing page does not list a dedicated membership module.

Who it is for

HVAC companies with many office staff and techs that want a flat monthly price with unlimited users.

Price

Starter from $208 per month billed annually or $245 month to month, unlimited users; Plus $325 and Pro $533 per month billed annually.

Starter $208 Per Month (billed annually) Unlimited Users
Quoted from the vendor pricing page on November 6, 2026.

Key features

• Customer management, estimates, jobs, scheduling and dispatching on every plan
• Integrated payments, invoicing and QuickBooks integration
• Job photos, inventory management, job costing and integrated voice and text on Plus
• Add-ons for eSign documents, a customer web portal and progressive billing with recurring invoicing
• ServiceCall.ai and GPS fleet tracking as add-ons

Strengths and weaknesses

• Strength: Unlimited users on every plan
• Strength: Published prices for monthly and annual billing
• Strength: Flat rate integration and homeowner financing are available
• Weakness: Entry price is high for a one-truck shop
• Weakness: Recurring invoicing and the customer portal are add-ons on Starter
• Weakness: Inventory and job costing need Plus or an add-on

Key facts

• Entry plan: Starter, $208 a month billed annually
• Month to month: Starter, $245 a month
• Users: Unlimited on all plans
• Annual discount: 15%, charged as one annual payment

Where it ranks

Service Fusion is No. 4 in our Best HVAC Software verdict.